Honda of Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I’m TOTALLY dissatisfied with the service I received here. Though my vehicle runs great like all Hondas do, I decided to perform a multi-point inspection on it because it had 80,000 miles on it. I had u here. Though my vehicle runs great like all Hondas do, I decided to perform a multi-point inspection on it because it had 80,000 miles on it. I had used the Honda Valley Stream online service (which I was later informed by management was not a valid way to request for repair service) to itemize in details the vehicle parts I wanted checked and repaired. 10 service hours later, the car runs worse than when I brought it in, even as I type this review. The car didn’t even start the next day after the service. This had never happened before. I had to buy a new battery despite the fact that the previous battery was at least 80% healthy when I brought it in for service. There were no details on the inspection that was done and I dare say no inspection was done, besides what I told the customer service agent verbally to check in addition to the online request I had made. The pricing also seemed bogus. The staff I interfaced with were at best passive aggressive and failed to take responsibility for the mediocre service that was provided. More
It took4 hours to do one oil change , unbelievable . If I didn’t ask I will be closing the Honda service with them If I didn’t ask I will be closing the Honda service with them More
Great service and friendly staff. Steven was a pleasure to work with every step of the process of buying a car Steven was a pleasure to work with every step of the process of buying a car More
The wait time wasn’t bad…especially for the amount of work I had to get done. A clean and quiet environment for a waiting area. My service was polite and professional. Thank you, Honda Service of Valley work I had to get done. A clean and quiet environment for a waiting area. My service was polite and professional. Thank you, Honda Service of Valley Stream. More
My overall experience was good however when I brought up using a coupon that expired at the end of May, from Honda of Valley Stream, I was told no. I found that to be poor business and this will alter my fu using a coupon that expired at the end of May, from Honda of Valley Stream, I was told no. I found that to be poor business and this will alter my future visits to this honda dealership. More
Everyone was absolutely lovely. Gary Lin was a pleasure to deal with and I would highly recommend this dealership. Gary Lin was a pleasure to deal with and I would highly recommend this dealership. More
Great service, clean shop, friendly people. The service was quick and fully explained. My agent was warm and very helpful. The service was quick and fully explained. My agent was warm and very helpful. More
The service was quick and efficient. The waiting area was comfortable and clean. The car was ready sooner than expected. The waiting area was comfortable and clean. The car was ready sooner than expected. More