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Honda of Valley Stream

Valley Stream, NY

4.6
3,652 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,652 reviews

October 04, 2022

After the dealership “fixed” my car I’m still having the issue with my sensors. More

by RAYPERUVALLEY185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Honda of Valley Stream responded

We are surprised by this review and would like to get more information from you. Please contact our Service Manager, Willie Mejia at (516) 758-5395 at your earliest convenience.

October 03, 2022

The assistance was very professional and gave detail information. Even though I did not get what I want I would definitely recommend More

by STEWSHAW_89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
Oct 10, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate the recommendation and look forward to working with you again in the future!

October 02, 2022

This is my second visit and the service was disappointing! It fell short of my first visit! More

by DSHEALEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcl I believe
Oct 03, 2022 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

October 01, 2022

Clean and accommodating waiting room. Recall work was done and additional service recommended on end statement. Good experience. More

by MAD50DOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cirillo
Oct 03, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate the recommendation and look forward to working with you again in the future!

September 30, 2022

Not feel pleasure, did not check tires pressure per their check list. They did not vacuum your carpet under the driver seat. More

by IVANNGNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Billingsley
Oct 03, 2022 -

Honda of Valley Stream responded

Ivan - we apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

September 30, 2022

Car wash was not working. New York State inspection was not done so I had to wait 30 minutes extra More

by KENIMKEN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Honda of Valley Stream responded

Ken - we apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia 516-812-5302

Oct 03, 2022 -

KENIMKEN responded

The car wash was not working. I requested New York State inspection which was not done. I had to wait an additional 20 to 25 minutes for the state inspection.

September 29, 2022

Very honest place! ! Marcel the service advisor listened to me as i explained my problem! i asked for a certain mechanic Rudy who has taken care of my cars for 18 year More

by PAULG821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream and 18 years of loyalty! We appreciate it and look forward to working with you again in the future!

September 29, 2022

Fast, friendly, service and employees…Mr. Richard and Mrs.Pat were extremely helpful and pleasant to work with. More

by Schanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard,Pat
Oct 03, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

September 28, 2022

They were very helpful and understanding. They made sure I left with a smile on my face. More

by jazminwarren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix
Oct 03, 2022 -

Honda of Valley Stream responded

Jazmin - thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

September 28, 2022

The wait was too long. I made an appointment. I could have walked in without an appointment. More

by JCRENNELBYRNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name.
Oct 03, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

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