Honda of Valley Stream

I met Alex Marcel he was very nice he explained everything to me and let me know what is going on the service was excellent 👍 everything to me and let me know what is going on the service was excellent 👍 More

My brake system light came on for a reason that only they found I have went to other dealership several times and none of them could tell me what’s happening with my car let alone fix it. One thing I wish wa found I have went to other dealership several times and none of them could tell me what’s happening with my car let alone fix it. One thing I wish was better was the wait time to see an advisor. More

i had a problem with a bird strike on my new CRV - I didn't want half the bird to create a fire hazard inside the car - Frank Cirillo let me come in without an appointment and did a great job on service didn't want half the bird to create a fire hazard inside the car - Frank Cirillo let me come in without an appointment and did a great job on service - he was great More

Mal servicio no hacen bien su trabajo me dejaron destapado el aceite de la transmisión destapado el aceite de la transmisión More

Quick and efficient service and nice workers that take care of you and listen to your concerns care of you and listen to your concerns More

Always excellent, comfortable setting, timely, and responsive. I go here even though I purchased my honda from a different dealership responsive. I go here even though I purchased my honda from a different dealership More

Excellent service provided always. Staff do not hesitate to call Endurance Warranty to confirm what they will pay for. That is quite taxing, but they make the time to call them. My adv Staff do not hesitate to call Endurance Warranty to confirm what they will pay for. That is quite taxing, but they make the time to call them. My advisor this time was JERRY LANCASTER. He was very professional, had a kind disposition towards customers and went out of his way to help. He also gave me timely information on costs and how long it would take to finish work on my SUV. I NEED to receive my HONDA rewards card, even if it would be belated. More

Great service. I have a Honda Pilot 2013 which I always service at Honda. Very pleased with the service. I have a Honda Pilot 2013 which I always service at Honda. Very pleased with the service. More

I had an appointment for my first oil change and I wanted the Dealer to check on my "Tire pressure low light", which had been on since we got the car. I was told that I had to arrive early for a "Diagnostic" the Dealer to check on my "Tire pressure low light", which had been on since we got the car. I was told that I had to arrive early for a "Diagnostic" check for the warning sensor. I explained all of this to the Service Advisor when I arrived. After four hours and every other Customer was gone, a different Service Advisor told me my oil change was done and NO diagnostic was done ! So I waited 4 hours for an oil change and the Service Advisor had ignored my concern about the faulty sensor. I than complained and spoke to Alex and he went over the issue with me. After some calibration, the sensor is off ,but i do not feel the issue is resolved. I called to speak with Willie the Manager and he never bothered to call back.The Dealership only called me back to report to me that I missed my appointment !! More

Great service but need more faster better because I am waiting 3-4 hours thank waiting 3-4 hours thank More