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Honda of Valley Stream

Valley Stream, NY

4.6
3,635 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,635 reviews

February 06, 2023

It was quick to my surprise, having my car service there often. Before it was suffering waiting. More

by jwise36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
Feb 07, 2023 -

Honda of Valley Stream responded

Thank you for the great review! We are glad that our service was fast and that we were able to complete quality work. We hope to see you again in the future.

February 06, 2023

Good service, courteous customer service rep, comfortable waiting area which included free warm beverages. Waiting time was a bit too long for something so simple though. More

by ATONY813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Honda of Valley Stream responded

Thank you for the great review! We appreciate the time you took to leave us feedback and look forward to seeing you again.

February 06, 2023

Ms. Torres of Honda of valley stream always takes great care of me when I need service with my suv. More

by karl763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Honda of Valley Stream responded

We appreciate your kind words and 5-star review. Thank you for recognizing Clara. We will pass this along and look forward to you next visit.

February 04, 2023

Brianna was very rude and unprofessional. She is not a good customer service representative. Done More

by camiliajoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Honda of Valley Stream responded

We apologize that you had a negative experience. Please rest assured that we review our calls regularly and make appropriate changes as needed. Please don't hesitate to reach out if there is anything else we can assist you with in the future.

February 03, 2023

I waited five hours for a plug tire I could have gotten somewhere cheaper and out within 10-15 mins. I also was there three days prior with a tire rotation so did they look at the tire the first time cause More

by kshudson83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Honda of Valley Stream responded

I apologize for the negative experience you recently had at our dealership. We are working to improve our times. Please reach out to me directly to further discuss this matter, Willie Meija, General Service Manager 516-812-5302.

February 02, 2023

The service is good they are professional and they help me to make a plate transfer a soon as possible so I can go back to work in a week .very good service and thank you More

by LUDCLAUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Honda of Valley Stream responded

Thank you for this review! We are glad that everything went smoothly and that you got the fast, efficient and quality work you deserve. Thank you for choosing Honda of Valley Stream.

February 02, 2023

It was a quick and efficient service. Car was ready a little before the estimated time I was given when they took it from me. More

by MARYBETHRADDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
Feb 03, 2023 -

Honda of Valley Stream responded

We are so very happy that we could provide you with fast, high-quality work. Thank you for the time you took to let us know how we are doing and we hope to see you again.

January 30, 2023

My family and I wanted to take this time let you know how grateful we are for the service, professionalism and kindness that the manager Willie Mejia and his team - Brandon and Frank provided during our rece More

by MLNAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Frank Cirillo
Jan 31, 2023 -

Honda of Valley Stream responded

This review is everything! We strive SO hard for this kind of service! Willie and his team are exceptional and deserve every bit of this shoutout! They give the highest quality of care with exceptional quality of work. Thank you for noticing and recognizing them!! We appreciate the time you took to write this review.

January 28, 2023

Ok but very unorganized staff. They just take your car then find 100 wrong with it. More

by ALWHITE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Jan 30, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to leave this review. Thank you for the feedback.

January 27, 2023

I enjoyed my experience at this car dealership. The salesmen were very polite, knowledgeable, and helpful More

by BILLY2727
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rabi Khan
Jan 30, 2023 -

Honda of Valley Stream responded

Billy - we are so happy that you enjoyed your time with us. We are glad that Rabi could make it a fun and easy experience. Welcome the family.

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