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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,169 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,169 reviews

January 09, 2024

Great fast friendly service the center was clean all the workers were nice I had a great experience More

by cv3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark skawinski
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Jan 10, 2024 -

Honda of Valley Stream responded

That's fantastic to hear! We're delighted that you had a great experience at our service center. Providing fast, friendly service in a clean environment is always our goal, and we're thrilled that our team met your expectations. We appreciate your kind words about our staff and their friendliness. Thank you for choosing us, and we look forward to delivering the same excellent service during your future visits!

January 09, 2024

Well the waiting period was a little one but the service was very good t More

by shelleysmooth61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found the service to be very good, although we apologize for any inconvenience caused by the waiting period. Your satisfaction is important to us, and we'll work on making the wait time more efficient for your next visit. Thank you for choosing our service, and we hope to see you again in the future.

January 09, 2024

The customer service (Mark) was great; he updated me on the additional stuff needed to get and the service was efficient/timely. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 10, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Mark provided you with excellent customer service! Keeping our customers informed and ensuring transparency about any additional service needs is a priority for us. It's fantastic to know that your experience was efficient and timely. We'll be sure to pass along your kind words to Mark and the team. Thank you for choosing us for your service needs, and we look forward to delivering the same level of exceptional service in the future!

January 09, 2024

Took a long time to get the service, but my rep was easy to deal with More

by jlello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Billingsley
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback with us. We apologize for the longer than expected wait time for your service. However, we're pleased to hear that your representative made the experience easier for you. Your comfort and satisfaction are important to us, and we'll work on improving our service efficiency to minimize wait times in the future. We appreciate your understanding and hope to provide you with a smoother and more prompt experience during your next visit. Thank you for choosing our dealership!

January 09, 2024

Clara was absolutely amazing to work with. She called me early in the morning to review what I needed done and then sent me a message, so I could stay in touch with her. I was able to get upda More

by STEPHSCHIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

That's incredible to hear! Clara is indeed amazing, and we're delighted that she provided you with such a fantastic service experience. Keeping you informed and ensuring clear communication throughout the process is essential to us, and it's fantastic that Clara went above and beyond to make sure you were updated and comfortable. Thank you for spreading the word about your positive experience with us. We truly appreciate your recommendation. We look forward to serving you and your vehicle needs in the future!

January 09, 2024

Service was great and staff was informative. Good work done by all involved. Keep up the good work More

by BHYDLEBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you had a great service experience. Providing quality service and keeping our customers well-informed are top priorities for us. We appreciate your encouragement, and we're dedicated to maintaining this level of excellence. Your support means a lot, and we look forward to continuing to provide you with exceptional service in the future!

January 09, 2024

A wonderful facility with a very professional staff! At one point, I was visiting another Honda Service Center. Now I will strictly visit Valley Stream Honda. More

by hymie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

We're truly honored by your kind words! Thank you for choosing us and for recognizing our facility and professional team. We strive to create an exceptional experience for all our customers, and knowing that you've chosen us exclusively means a lot. We're committed to continuing to provide top-notch service during every visit. We look forward to being your trusted choice for all your Honda service needs!

January 09, 2024

I dropped my car off for an oil change at 10:30 am and was not finished until 2:30 and I had to call. When I go to the center my paperwork was not ready because the cashier said it was across the street More

by iaz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Jan 10, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. If the information provided we are unable to search our system. Please message us your name and contact info or reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

January 09, 2024

It was perfect. Professionally taken care of. Everything was resolved Everything was perfect High level service and professionals More

by ISOKE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that your experience with us was perfect! Providing high-level service and ensuring that everything is professionally taken care of are our top priorities. Thank you for acknowledging our team's professionalism—we strive to deliver exceptional service to every customer. Your feedback is greatly appreciated, and we're here whenever you need us in the future.

January 08, 2024

Clara was extremely helpful to me as a first time customer at the Honda of VS service center. Very clear and concise on estimate, and great set up of follow up communication to see the recommended se More

by hernandeznyc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Honda of Valley Stream responded

We take pride in delivering clear and concise estimates, and we're delighted that Clara's communication made it easy for you to understand the recommended services and their prices. Our goal is to ensure a hassle-free process, and we're glad to hear that the pickup was smooth for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us!

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