Honda of Valley Stream

Ordered tonneau cover on line. Order was processed after payment was made then was canceled. I called the parts department to find out why the order was canceled. The parts person Order was processed after payment was made then was canceled. I called the parts department to find out why the order was canceled. The parts person told me the shipping was incorrect. He could not sell it to me as listed. He acknowledged it was not my fault. He never even offered an alternative. I called the sales manager and he could offer nothing but talk to the parts manager. That went no wear as well.I would rate this as very poor customer service. The dealership is under new manage. I can only imagine what the old management team was like. More

They was so patient and they give me all assistance I need. They know are to take care customers. need. They know are to take care customers. More

Non complicated service was way overpriced after taking a survey of local competitors. Continued with the service as the dealership was already doing an unrelated recall update and didn’t want to lose anymor survey of local competitors. Continued with the service as the dealership was already doing an unrelated recall update and didn’t want to lose anymore time without use of vehicle driving it elsewhere. Dealership advised that they would not compromise price even when the service didn’t match the labor rate and I provided them the parts! More

Excellent. Thank You! Very efficient service. The waiting area was clean and comfortable. Coffee and vending machines were available. Thank You! Very efficient service. The waiting area was clean and comfortable. Coffee and vending machines were available. More

Great staff. They work fast and efficiently. My rep was very helpful and knowledgeable. She was willing to work with me as well on my repairs. They work fast and efficiently. My rep was very helpful and knowledgeable. She was willing to work with me as well on my repairs. More

Always a great experience, staff is friendly and courteous. Definitely recommend this dealer for anyone looking to get their vehicle serviced. courteous. Definitely recommend this dealer for anyone looking to get their vehicle serviced. More

This was my first visit for inspection and 20,000 mile service and 2 recalls. I was very pleased with the level of customer support and care shown. Scheduling was easy and drop off was fast and efficient. service and 2 recalls. I was very pleased with the level of customer support and care shown. Scheduling was easy and drop off was fast and efficient. Young lady arranged for ride home and within 4 minutes car arrived with a very pleasant driver. Work was completed within 4 hours which was vast improvement over Hempstead Honda service. Only disappointment was the car was not washed upon completion of service but I will not let that deter me from future use of VS Honda service More

Excellent experience with the Service and Sales team. We were happy how we were treated , straight forward and no tricks.Honda Valley Stream is the best! We were happy how we were treated , straight forward and no tricks.Honda Valley Stream is the best! More

everybody very kind of sales and easy buy the car Mr Kim explained everything the car Kim explained everything the car More

After 2 hour wait I found out all work requested was not performed because service technician determined there was not enough tire tread. The decision to rotate tires should have been mine. Tech should have performed because service technician determined there was not enough tire tread. The decision to rotate tires should have been mine. Tech should have told customer rep about the situation and then relayed to me to either proceed at my expense or to not rotate. In short customer should make the decision More