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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,171 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,171 reviews

January 21, 2024

I made an appointment for recalls on my Passport. After I made the appointment on line someone followed up with me and let me know that the car will need to be there for several hours and how I shoul More

by rinadoron
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna
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Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for choosing us for your Passport recalls and for sharing your positive experience. We're pleased to hear that our team provided helpful information, and we appreciate your preparation efforts. It's great to know that both our online follow-up and the staff in the service department were friendly. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you in the future.

January 20, 2024

Respecful,understanding, courteous, patient, kind, caring, generous, loving, intelligent, faithful, laughing, helpful, communicating, nice,amusing. More

by annemariepaul2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review. We are glad that your time with us was so positive. We appreciate your description of Kevin and will pass it along. Reach out if you need any additional assistance. We look forward to working with you again.

January 19, 2024

Always a pleasure to deal with Mark at Honda Service of Valley Stream, and the team there! More

by crocker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that dealing with Mark is always a pleasure for you. Our team appreciates your positive feedback. If there's anything else we can do for you or if you have any further needs, please don't hesitate to reach out. We value your business and look forward to continuing to provide excellent service.

January 19, 2024

The service staff was courtesy and knowledgeable. My car was serviced on a timely basis. More

by BMURPHY802802@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience with our service staff. We're pleased to hear that how smoothly everything went. If there's anything else we can assist you with in the future, please feel free to let us know. We appreciate your business and look forward to serving you again.

January 19, 2024

I had a 10:30 APPOINTMENT for an OIL CHANGE, I WAITED 3. 5 HOURS before I got my car back, even though people who came after me, paid and left before I did. I’ve NEVER waited that long for an oil change in More

by MFPCF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez, he informed and apologized 2x before I got the car back.
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Jan 25, 2024 -

Honda of Valley Stream responded

We have been trying to reach you. We sincerely apologize for the extended wait time and wanted to be able to speak with you about it over the phone. Please reach out if you feel the need to discuss this further. Take care.

January 19, 2024

Clean, spacious and well appointed waiting area with Wi-Fi , TVs with complimentary coffee and tea. Ms. Torres, the service representative was polite, informative and professional. More

by RESTOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to share your thoughts. We're delighted that you found our waiting area welcoming and our service representative, Ms. Torres, to be knowledgeable, and professional. If there's anything more we can do for you, please feel free to reach out. We appreciate your feedback and look forward to exceeding your expectations in the future.

January 19, 2024

He was very knowledgeable and professional and polite and I am very well please with my car and the service More

by dinaboodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Eduardo Balza, Daniel Sanchez
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Jan 22, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear about your experience with our staff. We're glad you're very pleased with your car and the service provided. If there's anything else we can do for you or if you have any future needs, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again.

January 18, 2024

Great place to have your honda service and very friendly and knowledgeable employees that explain everything step by step. More

by Cliveemanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Honda of Valley Stream responded

Thank you for choosing our service department. We appreciate your feedback and kind words. Please reach out if you need anything or have any questions. We are here for you and look forward to seeing you again.

January 18, 2024

Excellent service from beginning to end. The Service Advisor was attentive and knowledgeable of my car’s maintenance needs and answered all of my questions. More

by y.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Singh, Kevin
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Jan 19, 2024 -

Honda of Valley Stream responded

We appreciate your feedback on the service you received. Our team is always happy to help assist you with your needs and answer questions you might have. If there's anything more you need, please feel free to reach out. We value your input and are committed to providing top-notch service in the future.

January 16, 2024

This service center is always pleasant to visit. It is also kept clean and organized. More

by MAB2579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lancaster
Report | Print
Jan 17, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that your visits to our service center are always pleasant! Your positive feedback about the cleanliness and organization is greatly appreciated. If there's anything specific you'd like to share or if you have any further comments, feel free to let us know. Thank you for your continued trust and for choosing our service center!

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