Honda of Valley Stream

Good job servicing my cars recall issue however it took wat took long and the communication from the service sept was very poor. Ms. Torres was great but no one else in the service dept. was able to provid wat took long and the communication from the service sept was very poor. Ms. Torres was great but no one else in the service dept. was able to provide status of my car when the service agent was out. More

My experience with them was quick, easy, and fast. I will most definitely refer this dealership to all my friends and family. As an owner of multiple vehicles from other dealerships this one was the I will most definitely refer this dealership to all my friends and family. As an owner of multiple vehicles from other dealerships this one was the best experience ever. Over and beyond customer service. More

Recently, I visited this service center for an oil change and requested a multi-point inspection for my almost brand new car. However, my experience with the service advisor , Daniel Sanchez, turned out to b and requested a multi-point inspection for my almost brand new car. However, my experience with the service advisor , Daniel Sanchez, turned out to be nothing short of a scam. Despite being assured that there were no major issues with my vehicle, I was charged an exorbitant amount of $350 for the inspection. Moreover, I specifically requested the inspection for several components, including the wheel alignment and brakes. However, to my surprise, I found that the service center classified each inspection as a separate expense, ultimately resulting in a bloated bill for unnecessary costs. In one instance, I requested a wheel alignment inspection, but instead, the service center charged me for headlight alignment, which according to me, is a manufacturer defect and has no direct correlation with wheel alignment. When I raised my concerns with the manager, Marcel, he dismissed my complaints saying that I had already signed the papers, and therefore, I had to pay. I was in a hurry and had to leave quickly, Therefore, I signed the papers In rush. However, I explicitly instructed the service advisor to let me know before initiating any work on my vehicle. Unfortunately, the service center failed to uphold their end of the deal and charged me without any prior consent. After my experience, I have consulted with other customers who had gone to this place, and they shared similar experiences of scams and deceitful practices. In light of this, I caution prospective clients to beware of this service center and avoid falling prey to their sneaky tactics. I urge the authorities to investigate such fraudulent activities at this center and justice be meted out to the customers who have been wronged. More

I am pleased to experience continued professionalism and courtesy. Marcel is a straight shooter. I especially enjoyed the uber ride home when I had to leave my car at the dealership. courtesy. Marcel is a straight shooter. I especially enjoyed the uber ride home when I had to leave my car at the dealership. More

I change oil at valley stream service storethis week, service is very fast and great! service is very fast and great! More

I am pleased with the location along with the level of professionalism, courtesy and care for the customer. professionalism, courtesy and care for the customer. More

My 2nd visit to honda of valley stream and the service is exceptional car is ready when they say it will be ready and explains everything that was done to my car. Thank you will be visiting again exceptional car is ready when they say it will be ready and explains everything that was done to my car. Thank you will be visiting again More

I have used Honda's Valley Stream, NY service center for decades. It provides excellent service, a friendly, professional staff, and timely, reliable service. decades. It provides excellent service, a friendly, professional staff, and timely, reliable service. More

They had great customer service and were very attentive. A very smooth and pleasurable experience. A very smooth and pleasurable experience. More

Good service. Very thorough. Financial advice was great. Polite and efficient. Would recommend to others. Very thorough. Financial advice was great. Polite and efficient. Would recommend to others. More