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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
3,606 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,606 reviews

October 31, 2023

The entire day at Honda Valley stream was great service from Clara Torres. I told her I cannot stay for the service on my car and she provided me with a car for the day. I was very pleased and the car was More

by ALISSADE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Honda of Valley Stream responded

We are so pleased all worked out and to have exceeded your expectations. Thank you for the kind words for Clara and for choosing us for your vehicle service needs. Take care!

October 31, 2023

The appointment was early yesterday waited longer that thought due to the nature of the reason for service More

by BLESSD56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None familiar
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Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the great rating - we apologize for the long wait times. We are constantly working on our timing and making improvements where needed. Thanks for letting us know. We hope to see you again. Take care!

October 31, 2023

Prompt service and comfortable waiting area . Check in to check out was a smooth process, and reasonable priced More

by genua.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Eduardo Balza, Daniel Sanchez
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Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 31, 2023

Service department was great! Very helpful and ran on time. Took care of me same day I Called. More

by gretchenlynnallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 31, 2023

Mr. Marcel is both knowledgeable and pleasant. He is always able to answer my questions. More

by brtS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

We are so pleased you chose us! Thank you for recognizing Marcel's hard work. Let us know if you need anything. Take care!

October 30, 2023

Dealer gave me false information on what repairs needed. I went to other repair shops and confirmed I did not need any repairs done. More

by keitheng73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
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Oct 31, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. If you have any questions you can contact us as we are always here to help you.

October 30, 2023

Jessica was fabulous as always ! ! Knows how to treat a customer!! Outstanding person to deal with makes buying or leasing alot easier! More

by SRT8BLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations. Thank you for taking the time to review your experience with our service department and for recognizing Jessica's hard work. We look forward to working with you again. In the meantime, please reach out if you have any questions or need anything additional from us. Take care!

October 30, 2023

The team was great with communicating with me. Receptionist was nice help me with what I need More

by SMITHDIANA617
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review and for taking the time to review your experience with us. Let us know if you need anything, and we look forward to working with you!

October 30, 2023

I believe that they did a good job and all my concerns were addressed. My car is now working fine now More

by reneebordenave1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Report | Print
Oct 31, 2023 -

Honda of Valley Stream responded

We appreciate the great review and look forward to working with you again in the future. Please let us know if there is any additional assistance needed. Take care.

October 28, 2023

Very pleasant atmosphere . No stress . Niko was very nice and patient . Will recommend this dealership More

by mariannemarsig
Recommend Dealer
Yes
Employees Worked With
Nico Tserpelis
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Oct 30, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

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