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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,002 Reviews
Call Service Center (262) 891-6449

3,002 Reviews of Honda of Kenosha - Service Center

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November 18, 2023

I try to seek Joe out when having my car serviced at the dealership! His knowledge and follow-up is second to none! More

by philpaustian.812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

Honda of Kenosha responded

Phil, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 17, 2023

Honda of Kenosha has performed well above average consistently over the past ten years since we bought our CR V. Their knowledge and professionalism is always on display. More

by shybee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 17, 2023

Met all of my needs and exceeded them Joe took care of all of my needs with no ptoblems. More

by bruce.lingsweiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2023 -

Honda of Kenosha responded

Bruce, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe and our team met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

November 16, 2023

Excellent service from the reservation to the pickup. It starts with Joe Valente, an excellent service advisor. The technical staff gets it right each time I bring my Pilot in for service More

by JDYNKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words for Joe and our service team, and for taking the time to leave us this wonderful feedback!

November 16, 2023

Did not bring up main concern with my car. But a few minor things are not of major concern More

by mikewerner7824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know who did the service
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Nov 19, 2023 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 14, 2023

My service rep was very thorough. The waiting area is very clean and inviting. My car was serviced swiftly. More

by TLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 14, 2023

Service department seems fine, no complaints from last visit. Ok here are six more words. More

by dbhabegger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

November 13, 2023

Service was quick and as expected. Waiting area was great for me to work while I waited. More

by sharris2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Todd, Sam, and our team had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

November 13, 2023

Professional, friendly and they make an effort to understand the customers. I have not taken my vehicle anywhere else.. More

by eddiependelsales44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Honda of Kenosha responded

Thank you for your business and this review, Eddie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 10, 2023

Fast, prompt service. Nice waiting area, kept informed of what was going on. Did not feel pressured to do any of the recommendations to my vehicle, decided myself what t More

by calidawg89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Honda of Kenosha responded

Thank you for providing this feedback. We'll be sure to share your review with our crew. Thank you for your business. We look forward to serving you for years to come.

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