Honda of Kenosha - Service Center

Easy to make an appointment. The people are friendly. The work was finished when they said it would be. They took steps to keep the vehicle clean. Nothing not to like. . The people are friendly. The work was finished when they said it would be. They took steps to keep the vehicle clean. Nothing not to like. . More

Very considerate and pleasant to converse with. Checked my account and noted another issue that needed to be taken care of. I did ask previously if he would check. I do like going with the Sam tech Checked my account and noted another issue that needed to be taken care of. I did ask previously if he would check. I do like going with the Sam technician More

The service is great , everyone is so kind and honest. Clean and friendly and friendly no pressure. Clean and friendly and friendly no pressure. More

Very clean, honest technicians, friendly, and always coming out with the clean vehicle after every service or maintenance coming out with the clean vehicle after every service or maintenance More

Very knowledgeable tech and service people who are pleasant which makes me comfortable with recommendations pleasant which makes me comfortable with recommendations More

The customer service I was giving was a horrible experience this employee tried to charge me 380 since I walked in there because the was an error message on my panel 2020 Honda Cr-V bought used with experience this employee tried to charge me 380 since I walked in there because the was an error message on my panel 2020 Honda Cr-V bought used with warranty plus an extra coverage and I kept on telling him and he just said well I’ll look into this. Finally, he comes and tells me is 380 because we had a brake oil change plus the inspection about the message on the panel because supposedly it wasn’t cover under any warranty. I refused to pay that amount because knew it did is my second Honda the previous one is from Libertyville and I have not had any problems with their service or Gurnee. Very disappointed!! More

I had a problem with the transmission and they wanted $181.00 to diagnose while under warranty. We discussed and disagreed. Joe “invited” me to leave. I said I would pay this charge. At the end they did $181.00 to diagnose while under warranty. We discussed and disagreed. Joe “invited” me to leave. I said I would pay this charge. At the end they did not charge me. Very disappointed with Honda. Joe was even checking with his supervisor. More

Service counter staff person was quick to greet me and expressed genuine desire to inform me about what was going to happen. I was accompanied by my wife and had a second car so we went grocery shopping expressed genuine desire to inform me about what was going to happen. I was accompanied by my wife and had a second car so we went grocery shopping. While shopping I received a couple calls that my CRV was done. The counter person was again genuine and explained things well. Bottom line I was comfortable and did not feel pressured or talked down too. More

Took my car in for oil change and overview was very pleased with service explanations and courteous attitude of everyone i spoke with . Unfortunately I do not remember their names . pleased with service explanations and courteous attitude of everyone i spoke with . Unfortunately I do not remember their names . More

Polite personnel, fast service, and easy service scheduling is what best describes Honda of Kenosha. scheduling is what best describes Honda of Kenosha. More