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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,002 Reviews
Call Service Center (262) 891-6449

3,002 Reviews of Honda of Kenosha - Service Center

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November 23, 2023

I've been sadistfyed everytime I go into Honda at Kenosha they take care me right away! More

by pattyjrodriguez66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 23, 2023

I went here for an oil change and they forgot to put oil back in the car! Good thing I checked or my engine would have seized! Avoid this dealership at all cost if you value your car!!! More

by Upset Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
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Nov 26, 2023 -

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 21, 2023

I enjoy the morning greeting, the professional approach and tone in a very genuine manner. Everyone demonstrates a willingness to provide a culture of “How can I help you.” More

by henrypettigrew8629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Honda of Kenosha responded

Henry, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

November 21, 2023

Always willing to help. Pleasant and very down to earth! He makes you feel at home😊 More

by jivers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
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Nov 22, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2023

It was great and my car feels like new again thanks to the new tire More

by mattlaluz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 20, 2023

Rip off didn’t get the employee corporate discount and rip us from the service that didn’t requires Not going there any more We will chose different reliable dealer More

by monil1067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 20, 2023

I have had great experience with Joe, always a pleasure working with him. I will be coming back to see him soon. More

by grantschnig72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Honda of Kenosha responded

Grant, Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2023

Each time I bring my car in for a service, I am treated with the utmost respect. The staff are extremely competent and informative about what is needed. Thank you. More

by donnacook6317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Honda of Kenosha responded

Donna, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 19, 2023

My husband took my car to them for me because of a medical issue. My regular dealer is Schlossmann’s Honda City, a very wonderful dealership that has ALWAYS treated me with respect. If I’m able to dri More

by ehallas66
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 18, 2023

Joe Valente is knowledgeable and friendly. He is a true genuine asset to your company! More

by sirena1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

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