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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,002 Reviews

3,002 Reviews of Honda of Kenosha - Service Center

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January 13, 2024

Answered all my questions and informed me of things to be aware of at this time More

by irocpete
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
Jan 14, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2024

Great professional service very nice help me and my Husband understand the services that they offered they were not pushy did not keep us waiting there all day which we appreciate they even said that w More

by ptweil559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
Jan 13, 2024 -

Honda of Kenosha responded

Mrs. Weil, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

January 08, 2024

Explained what was needed with my vehicle. Reviewed past and current needs for vehicle and inspection report. More

by jaynem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Rodney and our team and don't hesitate to let us know if we can be of further assistance.

January 01, 2024

I was able to get my service scheduled quickly and within a day or two of deciding I need to get an oil change . More

by tara.hartig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Honda of Kenosha responded

Thank you, Tara! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

December 31, 2023

Kevin was very pleasant and also very helpful. This was the first time working with Kevin and I would be glad to deal with him again. Stopped by to see how Rich was doing and check out the showr More

by jud5426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Kevin and don't hesitate to let us know if we can be of further assistance.

December 30, 2023

They did not want to help me with what the seller lied to me and in the end I am paying for something that I did not want from the beginning More

by sbn2360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Cutts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 30, 2023

I’m a great customer and I get could care and service. On my sixth lease car and going strong More

by donyou4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Semik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony rodriguez
Jan 01, 2024 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

December 30, 2023

They were friendly and up front about what was needed to the car. They didn’t pressure us to do things, but rather told us to think about the future of the car. More

by barlow14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Honda of Kenosha responded

We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 30, 2023

It was great. The service Advisor was wonderful. I bring my car there anytime it needs work More

by babygirlmommaof2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Honda of Kenosha responded

Thank you! Kevin and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

December 30, 2023

Kevin thoroughly explained what was going to be done and approximately how long it would take. After the work was completed he again went over what was done and if I had any questions. Very pleased with More

by srose656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again!

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