Honda of Kenosha - Service Center

I wouldn’t recommend the service department to anyone because they say you have thousand of dollars in repairs when in reality they just want you to spend more money. The cars they sell are not checked because they say you have thousand of dollars in repairs when in reality they just want you to spend more money. The cars they sell are not checked to the “Honda” standard. I have gotten 3 cars from here and the two previous cars have been lemons and when you confront them about it they can’t even look you in the eye. It seems like they’re lying about a lot of things and when you go there with a warranty on file they will act like there isn’t one and try to charge you full price for something without doing their job. It wasn’t until my husband came with me each time that they decided to work on things. If you’re a woman never go to a car dealer alone because they will try and screw you over. I was happy this time around that the manager Mousa and the salesman Tyler really took the time to help me with my car. I appreciate them both because this review is for the service department and not the actual sales. More

They were a rip off. Trying to get me to buy services I didn’t need. Trying to get me to buy services I didn’t need. More

Nice friendly atmosphere, sales people were very nice and listened to what we needed and what we were looking for. listened to what we needed and what we were looking for. More

The car's horn not checked before sale. Rodney helped get is back in order! Rodney helped get is back in order! More

Kenosha Honda service department was staffed with people who understood what I needed and made it happen! who understood what I needed and made it happen! More

Was in for a recall that was fine,the free inspection found a missing lugnut,I was not told , discovered the next day when I was looking over the $6000 in recommended services which included the $14 lug found a missing lugnut,I was not told , discovered the next day when I was looking over the $6000 in recommended services which included the $14 lug nut More

Although not a super big deal, but it was stated that the washer fluid was low and filled to appropriate level during vehicle inspection. The washer fluid was not filled and warning light came on only days washer fluid was low and filled to appropriate level during vehicle inspection. The washer fluid was not filled and warning light came on only days after visit. More

Had issues with service provided called to cancel future appointment a couple times no one had time to talk to me said they would call me back never did. Left a message for the service manager, also never r appointment a couple times no one had time to talk to me said they would call me back never did. Left a message for the service manager, also never received a call back. More

Took my 2017 Honda pilot to the shop to get my driver side Window fixed due to an issue that needed the part replaced and unbeknownst to me that I had a “third party” insurance that covered it that but K side Window fixed due to an issue that needed the part replaced and unbeknownst to me that I had a “third party” insurance that covered it that but Kevin was great in assisting and explaining to me how that works and that saved me a ton out of pocket. So thank you again Kevin for your time and patience. More

I was told I needed to buy a new tire due to a non-repairable sidewall puncture. I was shown a photo with a screw protruding from a tread. I took it to a local mechanic near where I live. He pulle non-repairable sidewall puncture. I was shown a photo with a screw protruding from a tread. I took it to a local mechanic near where I live. He pulled the screw from the tread. It had not punctured the tire and would have been repairable if it had More