Back

Honda of Kenosha - Service Center

Bristol, WI

4.6
2,562 Reviews

2,562 Reviews of Honda of Kenosha - Service Center

Sort by
September 21, 2023

The car's horn not checked before sale. Rodney helped get is back in order! More

by ken.pataska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review, Ken! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 21, 2023

Kenosha Honda service department was staffed with people who understood what I needed and made it happen! More

by smsski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 20, 2023

Had issues with service provided called to cancel future appointment a couple times no one had time to talk to me said they would call me back never did. Left a message for the service manager, also never r More

by Nickc60071
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Honda of Kenosha responded

Nick, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. I was on vacation when you called and attempted to reach you back from Sea. I later again called and your voice mail is where i was directed. I am aware you canclled your appoinmnet, yet your advisor was unsure why and your voice message lacked the details as to why.

September 20, 2023

Although not a super big deal, but it was stated that the washer fluid was low and filled to appropriate level during vehicle inspection. The washer fluid was not filled and warning light came on only days More

by joel.symoens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2023 -

Honda of Kenosha responded

Joel, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 19, 2023

I was told I needed to buy a new tire due to a non-repairable sidewall puncture. I was shown a photo with a screw protruding from a tread. I took it to a local mechanic near where I live. He pulle More

by tomgibbons48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

tomgibbons48 responded

I had the oil changed but the dashboard oil life indicator still shows 30% left. So was it actually changed or did they forget to reset the indicator to 100%?

September 19, 2023

Took my 2017 Honda pilot to the shop to get my driver side Window fixed due to an issue that needed the part replaced and unbeknownst to me that I had a “third party” insurance that covered it that but K More

by cwsnsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2023

It's a great dealership to do business with. Excellent service and friendly staff and coffee ☕ while you wait. More

by jadadoby1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 17, 2023

They have been taking care of my truck since I got it & I have been happy with them the entire time More

by scottwsandow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Honda of Kenosha responded

Scott, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2023

The dealership is honest and responsible. They are recommending the correct service to keep my Accord running well. They are not adding unnecessary service, I really appreciate the shuttl More

by RON.ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Ron, and look forward to your next visit.

September 17, 2023

Very kind and has wide knowledge and great seller . The only thing will be good a fallow. Because I have to go back next day of the service because the tire pressure sign was on. And we was a very nice More

by luz_castano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Honda of Kenosha responded

It's great to hear that Rodney and Kevin were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

...
53
...