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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,957 Reviews

2,957 Reviews of Honda of Kenosha - Service Center

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October 09, 2024

I appreciated that they did a radiator fluid change while I waited, in a short time and washed my car as well. More

by cmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. Joe and our team appreciate your business and hope to see you again soon!

October 08, 2024

The Honda of Kenosha dealership was very upfront with the estimates and provided guidance on which ones to prioritize. I still prefer going to this Honda dealership despite having others closer to us. Rates More

by davisonline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 08, 2024

Awesome service very clean shop great service writer and team will definitely go back for service More

by Onbluff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 08, 2024

Very good service. Nice people. At the service area, they know what they are doing. More

by Navarrorodel98@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Honda of Kenosha responded

Thank you so much for your kind words for our service team and for taking the time to leave us this wonderful feedback!

October 04, 2024

They had me pay $1000 for a part they didn’t have and had no idea when they would get it. They were very non- chalant about the part and we had to badger the dealership about the part order. More

by pgillespie3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 04, 2024

Worked with me for service. Very professional and courteous. Would highly recommend talking to Rodney for help with the service. More

by dbbrownba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 04, 2024

I like the dealership. Joe has been very helpful. I HATE my car!! I have put over $10,000 into my 2017 Honda Civic, 65000 miles. . More

by ruschlij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Honda of Kenosha responded

We are very happy to hear that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2024

It was handled fast even when I was running a little late. Everyone was nice More

by Alex Feuker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Honda of Kenosha responded

Alex, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

October 03, 2024

Promised washer fluid refill they never filled my fluid as promised they took a while . More

by zebraguy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 03, 2024

They listen to my concerns. They have addressed my problems and fixed them. They accommodated my requests. More

by aeweber5421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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