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Honda of Kenosha

Bristol, WI

4.6
4,856 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,856 reviews

September 20, 2023

Although not a super big deal, but it was stated that the washer fluid was low and filled to appropriate level during vehicle inspection. The washer fluid was not filled and warning light came on only days More

by joel.symoens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2023 -

Honda of Kenosha responded

Joel, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 20, 2023

Had issues with service provided called to cancel future appointment a couple times no one had time to talk to me said they would call me back never did. Left a message for the service manager, also never r More

by Nickc60071
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Honda of Kenosha responded

Nick, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. I was on vacation when you called and attempted to reach you back from Sea. I later again called and your voice mail is where i was directed. I am aware you canclled your appoinmnet, yet your advisor was unsure why and your voice message lacked the details as to why.

September 19, 2023

Adam was a great help in closing the deal on a vehicle I’ve been searching for months. Overall my experience was great and I will definitely come back. More

by dcatracho17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Honda of Kenosha responded

Thanks for sharing about your experience with Adam here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 19, 2023

I was told I needed to buy a new tire due to a non-repairable sidewall puncture. I was shown a photo with a screw protruding from a tread. I took it to a local mechanic near where I live. He pulle More

by tomgibbons48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

tomgibbons48 responded

I had the oil changed but the dashboard oil life indicator still shows 30% left. So was it actually changed or did they forget to reset the indicator to 100%?

September 19, 2023

Eric took great care of my first time buying experience. He personally saw me through the process from beginning to end. More

by cole0022cmb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Greskoviak
Sep 20, 2023 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Eric here at Honda of Kenosha.

September 19, 2023

Took my 2017 Honda pilot to the shop to get my driver side Window fixed due to an issue that needed the part replaced and unbeknownst to me that I had a “third party” insurance that covered it that but K More

by cwsnsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2023

It's a great dealership to do business with. Excellent service and friendly staff and coffee ☕ while you wait. More

by jadadoby1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 17, 2023

Very kind and has wide knowledge and great seller . The only thing will be good a fallow. Because I have to go back next day of the service because the tire pressure sign was on. And we was a very nice More

by luz_castano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Honda of Kenosha responded

It's great to hear that Rodney and Kevin were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

September 17, 2023

They have been taking care of my truck since I got it & I have been happy with them the entire time More

by scottwsandow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Honda of Kenosha responded

Scott, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2023

The dealership is honest and responsible. They are recommending the correct service to keep my Accord running well. They are not adding unnecessary service, I really appreciate the shuttl More

by RON.ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Ron, and look forward to your next visit.

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