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Honda of Kenosha

Bristol, WI

4.7
4,697 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,697 reviews

August 02, 2023

We got a ridiculous report on the condition of our car and it's prognosis!!! More

by Cynthia Noehl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Honda of Kenosha responded

Cynthia, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 02, 2023

He was very professional and even looked to see if there were any coupons s on line. More

by ccetera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Rodney and our team. We're glad to hear we delivered such a great experience!

August 02, 2023

Very polite and asked the right questions about my car . Rodney porter took care of me and introduce him self , he explained what the problem was and the car was fixed in less then a week , by the time I pic More

by b.riggin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Rodney, Kevin, and our team. We're glad to hear we delivered such a great experience!

August 02, 2023

Excellent customer service Great follow up when part came in Very easy to communicate with. More

by visioneyed222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Kevin and our team were able to help, and we hope to see you again!

August 01, 2023

Always willing to listen about the problem with the car and guide me in the correct direction. More

by klezma0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

July 31, 2023

The associates word, courteous and professional. They were knowledgeable and explained clearly the process. They were clearly client focused. More

by rbmolinaro7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Honda of Kenosha responded

Thank you! Sam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

July 31, 2023

The front desk lady was so lovely and the whole staff! !! Very Grateful to the team! High recommend you to all the people that may need these services. Thank you all again so very much!! More

by Maxine Knox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
Aug 01, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Maxine. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 31, 2023

I loved the salesman. His name is Eric and he is awesome. Good service, thanks More

by elijah_israel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro A Contreras
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Jul 31, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words, Elijah, and for taking the time to leave us this wonderful feedback!

July 31, 2023

Service bay is large, and customer information is taken indoors, away from the weather. Windshield replacement, while done by third party, was performed more quickly than if organized directly with a thir More

by chajahi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 31, 2023

Very friendly staff, as soon as you pull up you are greeted. Service advisor very friendly and helpful, seem to know what exactly my vehicle needed. Didn’t feel pressured on any up sales, but was infor More

by mayea.olmos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ferdinand Olmos. Kevin Ayala. Adam Dunham , JEREMIAH ROSE
Jul 31, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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