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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.6
4,663 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,663 reviews

August 03, 2023

I arrived early for my appointment, and got out early too. Joe brought me into the shop area to show me what was rotten with my muffler system. He indicated that I could have the work done elsewhere if More

by julie.holmstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Honda of Kenosha responded

Julie, Thank you for your business and this review. We're happy to hear that Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 03, 2023

Jailene was very helpful and made the overall experience easy. We very much appreciate her! More

by Corte014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jailene Ramirez
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Aug 04, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Jailene and our team. We're glad to hear we delivered such a great experience!

August 03, 2023

Sales rep was great. Sales process was exceedingly slow. Almost 45 minutes between walking in and test drive. Don't finance here, finance department is dishonest and hide More

by mr.joshq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Greskoviak
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Aug 07, 2023 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 03, 2023

I had a unusual situation with my car. It started balking when trying to accelerate, so I went directly to the service department. Everyone was great, no problems with the employees. They More

by jjconeill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Honda of Kenosha responded

Thank you for your very kind review. Kevin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

Aug 04, 2023 -

jjconeill responded

Sorry Mr. AI, I did not give a great review. only to the employees. Someone at your dealership messed up my wiring. Most likely going to the next nearest Honda Dealer.

August 02, 2023

Very polite and asked the right questions about my car . Rodney porter took care of me and introduce him self , he explained what the problem was and the car was fixed in less then a week , by the time I pic More

by b.riggin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Rodney, Kevin, and our team. We're glad to hear we delivered such a great experience!

August 02, 2023

Excellent customer service Great follow up when part came in Very easy to communicate with. More

by visioneyed222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Kevin and our team were able to help, and we hope to see you again!

August 02, 2023

Just had oil change, quick and friendly! ! Kept me updated throughout and came and got me when completed!! More

by mark.kritner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Honda of Kenosha responded

Mark, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2023

Top class dealership. Jon Golm was extremely helpful and went above and beyond in every aspect of the sale. More

by matthew.moore0323
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Golm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Honda of Kenosha responded

Matthew, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Jon can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 02, 2023

We got a ridiculous report on the condition of our car and it's prognosis!!! More

by Cynthia Noehl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2023 -

Honda of Kenosha responded

Cynthia, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 02, 2023

He was very professional and even looked to see if there were any coupons s on line. More

by ccetera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Rodney and our team. We're glad to hear we delivered such a great experience!

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