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Honda of Kenosha

Bristol, WI

4.6
4,805 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,806 reviews

November 15, 2023

I was rushed and pressured into getting a new car. I told them that I need to keep my payment the same or lower. They told me they would take care of me and wanted to show appreciation for being a loy More

by Icespice20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus Marti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Greskoviak
Nov 18, 2023 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Dec 03, 2023 -

Icespice20 responded

Still waiting on Honda of Kenosha to reach out and help.

November 15, 2023

Great experience from service to sales and vice versa in the past 8 years thank you for your courtesy ! More

by rbrumar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Golm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Nov 15, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 14, 2023

Service department seems fine, no complaints from last visit. Ok here are six more words. More

by dbhabegger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

November 14, 2023

I had a great experience buying my first car! Roberto was very professional & personable. I highly recommend purchasing from the Honda dealership in Kenosha, WI. More

by Lisa Smith
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Honda of Kenosha responded

Thank you for taking the time to write this review, Lisa! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Honda of Kenosha are glad to have you as a customer.

November 14, 2023

My service rep was very thorough. The waiting area is very clean and inviting. My car was serviced swiftly. More

by TLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 13, 2023

Professional, friendly and they make an effort to understand the customers. I have not taken my vehicle anywhere else.. More

by eddiependelsales44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Honda of Kenosha responded

Thank you for your business and this review, Eddie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 13, 2023

Service was quick and as expected. Waiting area was great for me to work while I waited. More

by sharris2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Todd, Sam, and our team had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2023

Salesman was able to get the color and type of car I wanted right away. Brillance Honda gave me a wait time of 11/3/2023 and it was not the color I wanted. More

by sue.orbesen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sue, and we look forward to working with you again.

November 10, 2023

Fast, prompt service. Nice waiting area, kept informed of what was going on. Did not feel pressured to do any of the recommendations to my vehicle, decided myself what t More

by calidawg89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Honda of Kenosha responded

Thank you for providing this feedback. We'll be sure to share your review with our crew. Thank you for your business. We look forward to serving you for years to come.

November 10, 2023

Very nice and comfortable waiting area, good customer service.provides excellent service and very trustworthy. More

by pmbartstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha; we look forward to having you as a valued customer for many years to come.

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