Honda of Downtown Los Angeles

I called into the dealership to find out if they have any special. Michael answered and immediatly told me about their red tag sales event, and how right now is the best time to purchase a car. I set an appo special. Michael answered and immediatly told me about their red tag sales event, and how right now is the best time to purchase a car. I set an appointment to go into the dealership and when I arrived I met with Tom. Tom was very professional and nice throughout the whole process. He wasnt pushy in the least bit. He helped me find my Civic, and I got a deal that was better than anything any dealership had offered me already. I would definitely recommend this dealership to anyone, I would ask for mike or tom when you call in. They made my Car purchasing experience very pleasant. Thanks! More

Everyone there was so nice and friendly. Robert medina really helped me out and he answered all my questions. I would definitely be going back. really helped me out and he answered all my questions. I would definitely be going back. More

Yeah, I bought a 2012 Crosstour. I inquired online, Mike got back to me with a great price. I came in and saw Will. He helped me picked out the right one, and it all went smoothly from their. I would defini got back to me with a great price. I came in and saw Will. He helped me picked out the right one, and it all went smoothly from their. I would definitely recommend this dealership to friends and family. Ask for Mike or Will. More

They have great customer service and always looking out for my needs and wants in a vehicle. I love how Jessica put me first and made me feel comfortable instead of being nervous about my future car. I wou for my needs and wants in a vehicle. I love how Jessica put me first and made me feel comfortable instead of being nervous about my future car. I would recommend others to go to Honda of Downtown LA where the service will definitely make sure you have a Honda in your future. More

i gave it all 5's because i came in and and your staff was very good helpful your employee Robert Medina was very nice and helpful to me he explain everything i needed to know and i really liked your deal was very good helpful your employee Robert Medina was very nice and helpful to me he explain everything i needed to know and i really liked your dealership i would recommend this dealer to anybody that was interested in buying a Honda thank you very much for your service and kindness to me. More

Staff was very helpful and knowledgeable! Needed assistance in the beginning of my car search and wasn't quite ready to purchase, Staff was helpful even knowing I wasn't going to purchase that day. assistance in the beginning of my car search and wasn't quite ready to purchase, Staff was helpful even knowing I wasn't going to purchase that day. Left feeling no pressure. More

I was contacted by Matthew McClendon in the in the internet sales department. I want a 2012 Honda Accord EX-L with Navi for 22k out-the-door. He responded with it’s my lucky day and he has spoken wit internet sales department. I want a 2012 Honda Accord EX-L with Navi for 22k out-the-door. He responded with it’s my lucky day and he has spoken with his manager and to come in to get my new car. I was also contacted by a man named Robert and he assured me everything would go smoothly and the whole process would take less than an hour. Well I show up and not only do they not have the car but Matt at this point is acting as if his mind is short on memory! I told him flatly in email that I will not waste his time and not to waste my time. If he can deliver the car I am asking for at the price I am asking for, I will pick up the car and the deal is done. My being at the dealership will not change ANYTHING if the car and price is not available. Well needless to say I left without a new car that day and completely annoyed by my time being wasted! More

In my experience, its hard to shop for a car without feeling like a gazelle in a room with lions. NOT HERE! What a refreshing experience. I have never felt so great throughout the entire car buying proc feeling like a gazelle in a room with lions. NOT HERE! What a refreshing experience. I have never felt so great throughout the entire car buying process as I did at Honda DTLA. I browsed around at my pace, and when I was good and ready - Tom helped me find exactly what I was looking for. He was composed, courteous, polite and professional. Most importantly, he got me into the car I wanted with the deal I wanted. What more can one ask for? I recommend this dealer for anyone in the market for a new Honda, trust me its worth the drive. ...Nice new facility too. Thanks Tom & Honda DTLA . More

This review is specifically for Joseph Youssef, the best salesperson I've ever seen in any car dealerships. He is very professional, honest, friendly and knowledgeable. About the dealership, they have gr salesperson I've ever seen in any car dealerships. He is very professional, honest, friendly and knowledgeable. About the dealership, they have great cars, prices and customer service = happy customers and I'll be sure to recommend them to more folks who are looking for a Honda! I purchased my 2012 Honda CR-V from them 2 months ago. I love every second of driving this car! More

I was looking for a very specific option package/color combination. This dealer was the only dealer in the state with the exact car I wanted. Once I found it I went to purchase it that day. I explained combination. This dealer was the only dealer in the state with the exact car I wanted. Once I found it I went to purchase it that day. I explained on my arrival that time was a constraint and that I needed to be out the door at a specific time. I was assured that would not be a problem. It was. Went to get in the new car (I had not test driven it) and it was sitting in the shop, untouched with a dead battery. This took fifteen more minutes. I had to back my brand new car out of the service bay myself to take delivery. While headed up Figueroa to get on the freeway I saw the low fuel light on. Had to go back to the dealer making me even later. At the gas station the dealership credit card would not work. We had to go back to the dealership to get another card making me even later. I was told to come back on Friday for my due-bill. When I arrived on Friday they had no idea why I was there and had not ordered the needed parts. They had planned on installing some cheap aftermarket components rather than the Honda parts I specifically requested. I was told to come back the next day. The next day they had an aftermarket installer put in my factory remote start system. In the process they damaged my headliner and broke my fuse box, both of which have had to be replaced. Of course by time they get around to making the damage repairs it has been nearly a month since the purchase date. Now I am getting calls from Enterprise because the rental they provided me while they had my Honda has not been paid for. In addition, I am still waiting for my jack tool kit. Six weeks after the purchase and I am still having to deal with this. I would avoid this dealer like the plague. They can sell you a car all day long. Just don't expect any followup. More