Honda of Downtown Los Angeles

Horrible Place I bought a Honda and couple days later the Trunk lock was loose. So I went to get that fixed and the Guy started telling me I had replaced the Trunk. Then after 2 hrs he admit it wasn't replac Trunk lock was loose. So I went to get that fixed and the Guy started telling me I had replaced the Trunk. Then after 2 hrs he admit it wasn't replaced, he just couldn't see the dealer sticker. Couple months later I received a letter to come trade in my old Honda for a newer model. The letter stated the Honda Dealer was really in need of pre owned Vehicles. I knew I would have to pay more to trade and a letter was just a trick to get me to come to the dealership. So i did, and when I got there couple guys standing outside and One of them comes to help me and keeps asking how much I still owe on my car. I kept telling him I had already paid it off. SO we went to see newer year Hondas and the guy goes we have these 2 and rest are in a parking lot couple blocks away. Instead of helping me with what prices he can give me and make a deal, he starts talking on the Phone!!!!. We stand in front of the car for 20 min while he talks on the Phone and talks to his friend who is walking by. I ask him again how much different would I have to pay. He says well manager is tough so maybe like $16,000 more!!!!! He had no interest of selling me a car. He got my number and took the letter and never called by. Horrible sales!!!. He was unable to give me a price on my car and couldn't tell a good deal for a new one. His name is Ricky Caballero. Horrible sales guy More

This is one of the better dealer service centers I have ever used. As soon as I pulled in Juan came out to help me. He was very professional and gave me the confidence that they would be able to take car ever used. As soon as I pulled in Juan came out to help me. He was very professional and gave me the confidence that they would be able to take care of my 2012 Civic. He stayed in touch with me throughout the process. Very nice experience. More

As a first time car buyer, I spent about seven weeks researching the Honda Fit, comparing it to a few other similar vehicles. After receiving a few quotes, I knew what I was willing to pay, and wanted t researching the Honda Fit, comparing it to a few other similar vehicles. After receiving a few quotes, I knew what I was willing to pay, and wanted to work with a dealership closer to home. Downtown Honda took excellent care of me through the whole process, and we were able to negotiate a price right where I wanted it, with the options that I wanted. There was only one push for an option I wasn't interested in, but as soon as I said no, they dropped it no problem. I didn't mind, as it's kind of their job to upsell. Overall, I'm happy with my purchase and would recommend them to anybody. More

Buying my new car was really fun and not a chore. I had a great experience with everyone I met in the dealership and I could not be happier with my car. a great experience with everyone I met in the dealership and I could not be happier with my car. More

I just got to say that this place its a really well organice and friendly place to take your car when its time for service, they have good prices and plus they have a shuttle that would take you home i organice and friendly place to take your car when its time for service, they have good prices and plus they have a shuttle that would take you home if you dont like to wait there.. i got to say thank you Honda of Los Angeles for been a good place to take my car for service, will be back for all my service there... More

Best dealership I have been too in a long time, #1 customer service, no hassle, no pressure, no rush. They have made me customer for life. customer service, no hassle, no pressure, no rush. They have made me customer for life. More

I call today because I had some questions about the service they gave me and I got to say that Dilver was really nice and answer each question.. I got to say that I like the way that Honda its runnig t service they gave me and I got to say that Dilver was really nice and answer each question.. I got to say that I like the way that Honda its runnig there service department.. More

Hi!!! i have a 09 civic that i have been taking to this place, and I have to say that they have the best service ever, i like the fact that they are always checking on you to see if you need something, Jua place, and I have to say that they have the best service ever, i like the fact that they are always checking on you to see if you need something, Juan Salazar my service adviser he was really nice to me, he explain everything that my car needed and gave me a good deal to get done there witch i did .... I like to say that if someone its looking for a good place to take there car for service, they need to go to Honda of Los Angeles.. More

Came in for a new car. Spoke with Kat. She was great. She knew her stuff and hooked me up. Im telling all my friends and family. Thanks Kat!! knew her stuff and hooked me up. Im telling all my friends and family. Thanks Kat!! More

Took my 2008 CRV today for service, I have to say i got the best service ever. I like the new way they run things. I call and spoke to Dilver to make an appointment for next week since i need some more wor the best service ever. I like the new way they run things. I call and spoke to Dilver to make an appointment for next week since i need some more work on my car, i like the price they have an the fact that they tell you what you really need insted of pushing you to buy things that you dont needed at all... More