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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

October 28, 2013

Love Ignacio Jimenez! He was professional, warm and knowledgeable. My husband and I have always bought Toyotas in the past but the experience with Ignacio and all of the wonderful staff at this locati More

by KeikoAgena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Jimenez
Oct 29, 2013 -

Honda of Downtown Los Angeles responded

Keiko and Shin we proudly welcome you to the Honda of Downtown Los Angeles family! Congratulations on your new Honda FIT. We are just as excited about your new purchase as you and your family are. We can not thank you enough for taking the time to provide us with this 5 star rating. Customer service is a true passion of ours and we fight hard for the best deals for you. I'm glad that was the case while working with Ignacio and that he made your experience a pleasant one. We look forward to working with you again in the future as well as anyone else you send our way. All the Best, Joe Shuster, General Manager

October 25, 2013

For a first time customer at a Honda dealership service was superb, I had an appointment at 7:30am and my appointment was on time ! I will definitely be a repeat customer @ The Honda of Downtown Los Angele More

by rvcarnero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene House, John Valencia
Oct 25, 2013 -

Honda of Downtown Los Angeles responded

We are humbled by your praises! Thank you for the 5-star review and putting your trust in Honda of Downtown Los Angeles. We truly care for each and every one of our customers; they are additions to our family! We strive to provide excellent customer service and that includes friendly and honest approaches. It was a pleasure to have been able to do business with you and we look forward to your next visit! Until we have the pleasure, stay connected by liking and following us on Facebook and Twitter! You’ll find exclusive dealership specials and updates. All the Best, Joe Shuster, General Manager

October 24, 2013

I'm really happy. Because I got Honda civic Hybrid. And I satisfied my car price. My dealer name is Mike. He is so kind and friendly. So when I'm done my lease term, I'll come back again Honda of Downt More

by mcgriger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baiju Patel
Oct 25, 2013 -

Honda of Downtown Los Angeles responded

Congratulations on your new Honda Civic Hybrid! I am pleased to hear you had a great experience at our dealership and that our sales team, especially Mike, was so helpful! We are always humbled to hear back from our happy customers and we thank you for the 5-star rating. If there is anything you need in the future, we hope you'll think of all of us at Honda of Downtown Los Angeles! You can also like and follow us on Facebook and Twitter to stay updated on all our dealership news and service specials. Sincerely, Joe Shuster, General Manager

October 23, 2013

Had a great experience at Metro Honda downtown LA today. Daniel and Camisha in the customer service department were friendly and organized. Take a peak at the "Minty Deal" to get a free detail. More

by csibley8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 23, 2013 -

Honda of Downtown Los Angeles responded

Thanks for the awesome feedback, Chris! It is a pleasure to be able work with such deserving customers like yourself on a daily basis and we thank you for choosing Honda of Downtown Los Angeles! I'm glad to hear your experience was made great with the help of Daniel and Camisha. I will make sure they hear of your compliments! Until we see you again, be sure to like and follow us on Facebook and Twitter. Thanks again, Joe Shuster, General Manager

October 23, 2013

I've had my Civic serviced at HDTLA for over 5 years now. The staff is always friendly and professional. If you bring in your car for service ask for Juan Salazar. He's a good honest guy, he'll go out o More

by cesacamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Oct 24, 2013 -

Honda of Downtown Los Angeles responded

On behalf of Honda of Downtown Los Angeles, I would like to say thank you for your continued loyalty. Taking the time time to write this awesome 5 star review means a lot to our staff. Juan plays a very important role in keeping our valued customers happy and informed each and every visit. He will be delighted to hear all the wonderful compliments you have left for him. We look forward to your continued patronage! If there is anything we can do between now and your next visit, please don't hesitate to contact us, All the Best, Joe Shuster, General Manager

October 21, 2013

I called to set up on appointment and spoke to Yessi. She was great and friendly! She set up my appointment for an oil change. When I got there they took good care of me. I didn't have to wait long. Juan was More

by Lakers21534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Oct 21, 2013 -

Honda of Downtown Los Angeles responded

Thank you for giving us the opportunity to earn your business! Yessi is an exceptional asset to our team and I am glad you had the opportunity to work with her. It sounds like she really made an impact on your experience at our dealership! We appreciate the 5-star review and will be sure to pass along your kind words to Yessir. We look forward to your next visit. Be sure to like and follow us on Facebook and Twitter. There you'll find exclusive specials and dealership updates. Sincerely, Joe Shuster, General Manager

October 20, 2013

I had a great experience at this place even though it took some time the wait was worth what I left with...I got a brand new 2013 honda civic hybrid and I absolutely love it. More

by Eric_B27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sailyn Cruz
Oct 21, 2013 -

Honda of Downtown Los Angeles responded

Our team is aware of how frustrating and time consuming the car-buying process may be. We are exceptionally encouraged to hear you had a successful experience at Honda of Downtown Los Angeles! Thank you for the 5-star review and congratulations on your new 2013 Honda Civic Hybrid! We all look forward to the next time we may have the opportunity to work with you. Until then, please visit us on Facebook and Twitter to stay up to date on our dealership news and to receive exclusive service specials! Best Regards, Joe Shuster, General Manager

October 19, 2013

I purchased Honda CRV 2013 for my mom. My fiance and I had a great experience at Honda of Downtown Los Angeles. I went to so many Honda dealerships in San Fernando Valley and Los Angeles areas. However, t More

by yoona0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Hidalgo
Oct 21, 2013 -

Honda of Downtown Los Angeles responded

What a refreshing review to read. Thank you for taking the time to share your experience as well as your recommendations! We work hard to ensure our customers feel comfortable and not pressured while pursuing their car-buying process. Classic and Albert are exceptional and both terrific additions to our team. I am glad to hear they took great care of you and contributed so much to your experience at our dealership. Please feel free to contact us should you run into any issues or you have any questions regarding your new 2013 Honda CR-V; our team members are eager to assist! Until next time, please visit our Facebook and Twitter pages to stay updated on dealership news and service specials. Thank you again, Joe Shuster, General Manager

October 16, 2013

It's my first time to buy a car, so I was a little nervous when I went to the store. But I had a great experience in Honda of Downtown LA with Mike. Mike was friendly and easy going, he recommended a More

by 209Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baiju Patel
Oct 16, 2013 -

Honda of Downtown Los Angeles responded

Congratulations! Buying your first car is a huge milestone in ones life and we could not be happier that you gave us the opportunity to be apart of it! We appreciate you for taking the time to share your experience at Honda of Downtown Los Angeles. Mike's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear he made such an impact on your most recent trip to our dealership and will be sure to pass along your positive feedback. All of us look forward to the next time we may be of service to you. Be sure to like and follow us on Facebook and Twitter to receive dealership updates and discounts on routine maintenance! Best regards, Joe Shuster General Manager

October 07, 2013

I knew exactly what model I was interested in, and contacted the dealership online - I received a phone call from Norma the very same day, and she was incredibly helpful and responsive, especially whe More

by CKellyLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baiju Patel
Oct 07, 2013 -

Honda of Downtown Los Angeles responded

It is important our customers feel comfortable and relaxed during their shopping experience at Honda of Downtown LA. We understand the hassle that may be associated with purchasing a new car, but we are here to alleviate some of that stress! Our job is to create a trusting environment and we practice low-pressure sales techniques so that our customers can be completely confident in their decisions. Thank you for taking the time to share your experience with us. Congratulations on your new Honda Civic! Please let us know how we may be of service next. Sincerely, Josef Shuster, President

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