Honda of Downtown Los Angeles

I gave this a top rating because of the sales person that helped me. Andrew Spigelman, was very professional and explained everything that I needed to know. He went above and beyond to make sure I got the d helped me. Andrew Spigelman, was very professional and explained everything that I needed to know. He went above and beyond to make sure I got the deal that I wanted. Overall his customer service skills and his great attitude made everything so much easier. I recommend everyone to ask for Andrew Spigelman, you won't be disappointed. More

Godwin has no idea what he's doing. Watch out with this guy. He has no experience as an advisor or manager. Totally unprofessional. They need a service manager that know how to run a service departme this guy. He has no experience as an advisor or manager. Totally unprofessional. They need a service manager that know how to run a service department. More

First off, I would like to say that everyone at the dealership was really friendly and helpful from the time I walked in until I left. I was really nervous at first because it was the first time I was dealership was really friendly and helpful from the time I walked in until I left. I was really nervous at first because it was the first time I was leasing a car, but Sailyn really put those nerves to rest when I walked in the door. He was very professional and understood my situation and what I wanted to pay for the car. He went above and beyond to get the price I wanted and never pressured me into signing for anything else. When I got there it was pretty late so he could have just said come back tomorrow but he stayed until 1:30am to get the deal done! I went to a few other dealerships before this one and none of them gave a better description of the features of the car than Sailyn. He really knows his stuff! I got an awesome deal and I am really happy with my Accord. The next day after the purchase, he even called me to ask how I was doing and if I was happy. If anyone is looking to buy a Honda, go to Honda of Downtown Los Angeles and ask for Sailyn!! More

Honda of Downtown Los Angeles has been servicing my vehicle for several years and always provides outstanding service. I have purchased two vehicles from the dealership. I purchased a 2010 Honda Acco vehicle for several years and always provides outstanding service. I have purchased two vehicles from the dealership. I purchased a 2010 Honda Accord EX-L Coupe in April 2010 and a 2013 Honda Accord EX-L Sedan in February 2013. I feel as though Honda of Downtown Los Angeles gave me an excellent deal on both cars I purchased from the dealership, fairly valued my trade-in when I bought my new Honda Accord earlier this year, offers good service specials that make it less expensive to maintain the condition of my car and the dealership delivers exceptional customer service. More

Attentive service by Sailyn Cruz and manager Randy Boyd. Sailyn and the team worked hard to get the exact vehicle I wanted, even though it was 100 miles away. I was able to negotiate a price that was below Sailyn and the team worked hard to get the exact vehicle I wanted, even though it was 100 miles away. I was able to negotiate a price that was below the Blue Book value. I was happy about that, especially since I am a woman and sometimes women pay more for vehicles. More

Very happy with the service. Shuttle drop me off at my office downtown and pick up when work was done. Keep me inform of the progress. Excellent customer service and wonderful waiting facility. office downtown and pick up when work was done. Keep me inform of the progress. Excellent customer service and wonderful waiting facility. More

Mike and Eric were absolutely fantastic. This was my first car so it was a huge thing for me. Mike made sure that everything was going smooth and indeed they did meet my expectations. It was late Sunday first car so it was a huge thing for me. Mike made sure that everything was going smooth and indeed they did meet my expectations. It was late Sunday night , and even after there closing hours both Mike and Eric were extremely calm and composed , and helped me in every possible way to get me the quote that I had in my mind. It was a long drive back home and Mike even made sure that My drive was good and if I reached home safely. They both were extremely friendly , addressed all my concerns and did a great job at selling me my 2014 Accord EXL with navi. More

I came in over the weekend for a basic oil change and had an opportunity to speak with a very well imforfamtive associate there by the name of D'Andre Middlebrook. He was very polite, courteous and he provi an opportunity to speak with a very well imforfamtive associate there by the name of D'Andre Middlebrook. He was very polite, courteous and he provided me with direct and clear answers to my questions. He wasn't overbearing, unlike others that I have had the unfortunate opportunity to speak with, he was very complaisant. Overall, it was a great 1st time experience with Honda of Downtown. Thank you for the great customer service !! More

When calling in D'Andre was professional, knowledgable, and helpful. His voice was extremely friendly and welcoming. One of the best customer service experiences for me. knowledgable, and helpful. His voice was extremely friendly and welcoming. One of the best customer service experiences for me. More

This is by far one of the friendliest places. My friend told me about this Honda dealership. So I called to schedule an appointment. But before I scheduled it I had a few questions about their services and told me about this Honda dealership. So I called to schedule an appointment. But before I scheduled it I had a few questions about their services and prices. I spoke to a lady by the name of Yessi. She answered all of my questions and assured me that when I came in i would be taken care of. When I came in I was greeted by very nice people. And my service advisor was extremely helpful. The lounge was great. It had free wifi and coffee. I need coffee to give me the boost I need. Overall the experience was great. I will definitely keep coming back. More