Honda of Downtown Los Angeles

Nice and clean, good music . But I think managers take advantage of costumers and they don’t explain all details of the contract. Financial personal is excellent as vendors. But I think managers take advantage of costumers and they don’t explain all details of the contract. Financial personal is excellent as vendors. More

The service was fast and friendly. My was given a rinse which was unexpected but totally appreciated! My was given a rinse which was unexpected but totally appreciated! More

Rigo was my service advisor and help me with my insurance claim. He was honest and did an excellent job keeping me informed on the status of my car. claim. He was honest and did an excellent job keeping me informed on the status of my car. More

Service has been great. They have taken care of me and my car. Two thumbs up! They have taken care of me and my car. Two thumbs up! More

I had a very positive experience with this dealership. I talked to other honda and toyota dealerships and this one was the easiest and most straightforward to deal with. I talked to other honda and toyota dealerships and this one was the easiest and most straightforward to deal with. More

amazing working with Daniel Ruiz, He's very kind and works with you to make sure got a great deal with Honda Accord Sports 1.5T. He is very kind and polite. We supposed to have an appointment with some works with you to make sure got a great deal with Honda Accord Sports 1.5T. He is very kind and polite. We supposed to have an appointment with someone else but been waiting for an hour. He was just passing by to us and ask him if someone can help us. Which he helps us right away. it's worth it driving to 2hrs to get a car! He deserve to be recognized 100% More

I took my honda for a diagnostic check due to a frequent screeching noise. I had a previous maintenance service done to the car in May. Fast fwd August I was made aware that my brakes needed to be replaced screeching noise. I had a previous maintenance service done to the car in May. Fast fwd August I was made aware that my brakes needed to be replaced because they rated at a 2 causing metal to metal rubbing on the rotor. I was disappointed in the service previously done in May as it indicated my brake level to be a 6 and in no way was that accurate of the brake level. There was negligence in the servicing of my car that was done in May but service representative Mark Mejia shared my concerns, he even took my car personally to check and repair the car since he himself was a service technician. He also notified his supervisor/ manager (name unk), and they were clear about the discrepancies shown in my previous visit and were themselves disappointed in the inaccuracies of the service report. I was very satisfied with the promptness in their response in correcting this mistake and completed the repairs on the same day with no cost to me. Excellent customer service. More

Ryan was very attentive and informative. I came in and was immediately welcomed by him and helpful kn the car I was looking for. I came in and was immediately welcomed by him and helpful kn the car I was looking for. More

Friendly people and quickly helped me get what I needed done from them. Would come back done from them. Would come back More