
Honda of Downtown Los Angeles
Los Angeles, CA
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4,312 Reviews of Honda of Downtown Los Angeles
It was easy to make an appointment. The staff was super friendly. Service advisor Angelica was amazing! Keep me updated and provided me with excellent customer service. Looking forward The staff was super friendly. Service advisor Angelica was amazing! Keep me updated and provided me with excellent customer service. Looking forward to having my repairs done with her. More
Honda Downtown LA staff are so efficient. Special thanks to Felicia, Adam, and Mario for their great customer service in helping us get an awesome vehicle. Special thanks to Felicia, Adam, and Mario for their great customer service in helping us get an awesome vehicle. More
The diagnosis was incomplete and I do not wish to come do business there again. I dropped off my car for diagnosis to know the exact condition of my car. I did not get that service business there again. I dropped off my car for diagnosis to know the exact condition of my car. I did not get that service More
I have so much apprehension about going to dealers/service centers and my experience today changed my mind. Everyone treated me with respect. Everyone was kind, knowledgeable and helpful. dealers/service centers and my experience today changed my mind. Everyone treated me with respect. Everyone was kind, knowledgeable and helpful. More
Friendly staff from the greeter to the person in customer service. They explain every service that the car needs in detail. Also pretty fast without appt like an 1 1/2 . I would imagine it will be faster if service. They explain every service that the car needs in detail. Also pretty fast without appt like an 1 1/2 . I would imagine it will be faster if you make an appt. It's also a bonus they have a comfortable waiting area with complementary coffee or tea. More
Service was great, staff was very courteous and the wait time was not too bad. Just wished the courtesy vehicle dropped you off and picked you up like they do an Orange County where I live that would’ve bee time was not too bad. Just wished the courtesy vehicle dropped you off and picked you up like they do an Orange County where I live that would’ve been a lot more convenient especially for people that get their car serviced while at work like me More