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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

May 11, 2023

The people’s is nice the Custumer service is good the place is clean and nice More

by WENDY MARROQUIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geovanni Rivera
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May 14, 2023 -

Honda of Downtown Los Angeles responded

Wendy Marroquin, Geovanni Rivera and Honda DTLA would like to thank you for your review, we truly appreciate your honest feedback. Drive Safe! Gladys Dealership Guest Relations Manager

May 10, 2023

Gulalie was so helpful and made my entire experience easy and enjoyable. I really appreciate how communicative she was throughout the process. More

by tnjohnson516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gulalie Ansari
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May 11, 2023 -

Honda of Downtown Los Angeles responded

Congratulations tnjohnson516, Gulalie and Honda of Downtown Los Angeles truly appreciate you making time to share this wonderful feedback about your recent visit and acknowledge our Team's dedication of service. Drive Safe! Gladys Dealership Guest Relations Manager

May 09, 2023

They had incredible customer service and they got the job done quick to was able to go pick the car up the same day More

by delmiaguirre.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amalia Pineda
Report | Print
May 09, 2023 -

Honda of Downtown Los Angeles responded

Hello delmiaquirre.17, Honda of Downtown Los Angeles and our Team greatly appreciates that we delivered Excellent Service to you on your recent visit, Please know that this is the only type of Service you should expect on every visit because we value your business. Drive Safe! Gladys Dealership Guest Relations Manager

May 09, 2023

Service was excellent and timely, Recommendations were sound advise and helpful. Thank you for asking. More

by DAVID.AMICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Martinez
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May 11, 2023 -

Honda of Downtown Los Angeles responded

Hello David Amico, Edwardo Martinez and Honda of DTLA would like to say thank you for taking time to post this review, our Team greatly appreciates you acknowledging our effort to provide excellent service. Drive Safe! Gladys Dealership Guest Relations Manager

May 08, 2023

Absolutely outstanding experience. Excellent communication for the entirety of a pretty difficult repair. The car came back in perfect condition, but the honest and attentive customer More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Romero
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May 08, 2023 -

Honda of Downtown Los Angeles responded

Hello Alexander, Jimmy Romero and Honda DTLA would like to thank you for making time to acknowledge the Excellent Service you received from our Team, we all greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations Manager

May 08, 2023

Michael was super nice and helpful. Everyone was super kind and it was a quick and painless process. I had no added stress on feeling like I absolutely had to buy the car and felt very More

by ESCALERAAMY03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ibarra, Natalie Valerio, Sam Melki
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May 09, 2023 -

Honda of Downtown Los Angeles responded

Congratulations ESCALERAAMY03, Sam Melki, Michael Ibarra, Natalie Valerio and Honda DTLA greatly appreciates your acknowledgment of our Team and your buying experience. Please know that we are here to provide you with all your vehicle needs. Drive Safe! Gladys Dealership Guest Relations Manager

May 08, 2023

Outstanding Customer Service Team! Attitude Is Great And Very Helpful, Definitely Will Recommend To All Friends More

by aarciga213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Esquivel
Report | Print
May 09, 2023 -

Honda of Downtown Los Angeles responded

Hello aarciga213, Honda DTLA greatly appreciates your acknowledgment of our Team due to your recent visit experience. Please know that we are here to provide you with all your vehicle needs. Drive Safe! Gladys Dealership Guest Relations Manager

May 08, 2023

The Honda team answered all of our questions and also had a lot of patience. More

by Sheila Martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ibarra, Brian Walker, Jonathan Castro
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May 09, 2023 -

Honda of Downtown Los Angeles responded

Congratulations Shelia Martinez, Brian Walker, Jonathan Castro, Michael Ibarra and DTLA Honda greatly appreciates your acknowledgment of our Team and your buying experience. Please know that we are here to provide you with all your vehicle needs. Drive Safe! Gladys Dealership Guest Relations Manager

May 07, 2023

Terrible service! I had an appointment to see a vehicle with Kevin. I drove 15 miles to the dealership. Kevin was not there. He did not call me to cancel or reschedule More

by raycova
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Amalia Pineda, Kevin Esquivel
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Jun 12, 2023 -

Honda of Downtown Los Angeles responded

Hello raycova, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (213) 234-2144 at your earliest convenience and ask for the Sales Manager and we will do our best to resolve this with you. Respectfully, Honda of Downtown Los Angeles

May 07, 2023

Amalia helped me because Kevin decided not to show up for our scheduled appt. Amalia showed me the car I wanted. She took my information, ID, and Costco card. She was checking the price of the car in the com More

by raycova
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Amalia Pineda
Report | Print
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