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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

May 13, 2023

The attendant was supposed to email me a copy of my report but he hasn't sone so until today. I left messages with the manager and service agent but no one responded. Very unprofessional and very bad s More

by Subash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sam
May 18, 2023 -

Honda of Downtown Los Angeles responded

Hello Subash, Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to me at your earliest convenience at (213) 234-2130. Drive Safe! Gladys Dealership Guest Relations Manager

May 13, 2023

Humberto L was really helpful in showing and explaining the features and pricing of the vehicles I was interested in which helped me in choosing my vehicle. More

by hgleos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Landaverde, Misael Samayoa
May 18, 2023 -

Honda of Downtown Los Angeles responded

Congratulations hgleos, Alejandro Landaverde, Misael Samayoa and Honda of DTLA, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Drive Safe! Gladys Dealership Guest Relations Manager

May 13, 2023

The seller was asome, friendly and nice person, I give her all the points , Maria Morales ! More

by AZMEMEX61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Castaneda, Andy Gonzalez, Maria Morales
May 18, 2023 -

Honda of Downtown Los Angeles responded

Congratulations Azmemex61, Maria Morales, Oscar Castaneda, Andy Gonzalez and Honda DTLA are so happy to read such a great review about Honda Of Downtown Los Angeles! If you have any further questions, please give us a call. We're always happy to help! Drive Safe! Gladys Dealership Guest Relations Manager

May 12, 2023

Edit: Raul, the finance manager, reached out to me and made sure my issues were taken care of. He set me up with Diego who offered me a gas card due to how much time was lost for all the mishaps. Love More

by NATHAN.J.MIKUSKY@GMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Hartman, Matthew Hartman, Jerry Gonzalez, Tony Rocha, Andy Gonzalez
May 18, 2023 -

Honda of Downtown Los Angeles responded

Hello NATHAN J.MIKUSKY@GMAIL.COM Honda of Downtown Los Angeles would like to say thank you for re-rating your Online Review: Edit: Raul, the finance manager, reached out to me, and he understood the inconvenience of the issues that happened. He connected me to Diego, the sales manager, who was very understanding as well. They filled up my car with gas and gave me a gas card due to the several hours lost from everything. Thanks honda DTLA! After purchasing the vehicle and being told I could drive it off the lot, they had to fill up gas,

May 12, 2023

This was my first time at a Honda dealership. Me being a first Time car buyer! The ambience was very welcoming, great hospitality! And were very patient. Couldn’t ask for a better first time expe More

by Jordan JP1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew, Matthew Hartman
May 12, 2023 -

Honda of Downtown Los Angeles responded

Congratulations Jordan JP1, Matthew Hartman and Honda DTLA would like to thank you for making time to post this positive review, we greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations

May 12, 2023

I had a really bad experience we were there for 10 and a half hours and they presented us some numbers but when it was time to sign the contract they were showing different numbers almost 3 thousand more an More

by Chapin69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roger Zurita, Andy Gonzalez
May 18, 2023 -

Honda of Downtown Los Angeles responded

Hello Chapin69, Our manager would really like to speak with you more regarding this matter. Please reach out to us at (213) 234-2144. We look forward to hearing from you. Drive Safe! Honda of Downtown Los Angeles

May 12, 2023

Very pushing not honest very bad in APR and interest rates of giving information to women with kids that need a of a car kids with disabilities very bad More

by reinaisabel11251991
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris Diaz, Tony Rodriguez
May 18, 2023 -

Honda of Downtown Los Angeles responded

Hello reinaisabel11251991, We would like to have a better understanding about your experience. Please reach out to us at (213) 234-2144 at your earliest convenience and we will do our best to resolve this with you. Sincerely, Honda of Downtown Los Angeles

May 12, 2023

Active, hard working, friendly, treat customers with politeness. Smooth work flow with jobs finished on time. More

by BBWU68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morales
May 12, 2023 -

Honda of Downtown Los Angeles responded

Congratulations BBWU68, Maria Morales and DTLA Honda would like to thank you for this positive review, our Team greatly appreciates it. Drive Safe! Gladys Dealership Guest Relations

May 12, 2023

Had a great experience. Are sales guy was excellent person, definitely will recommend Los Angeles honda More

by RAYAERIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Landaverde, Tony Rocha
May 12, 2023 -

Honda of Downtown Los Angeles responded

Congratulations RAYAERIK,, Alejandro Landaverde, Tony Rocha and Honda DTLA would like to thank you for this positive review, our Team greatly appreciates it. Drive Safe! Gladys Dealership Guest Relations

May 11, 2023

I was pleased with the service and the cost for the repairs. The service representative treated me with respect as a customer. Thank you Honda Downtown LA More

by Love and Respect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 11, 2023 -

Love and Respect responded

N/A

May 14, 2023 -

Honda of Downtown Los Angeles responded

Hi Love And Respect, Honda DTLA Team members are very happy to have provided you with such a positive experience! Drive Safe! Gladys Dealership Guest Relations

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