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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

May 07, 2023

Took 2 hours, never was notified car was done I had to walk over and ask if it was done. Didn’t reset dashboard code. Mirrors were turned out. They may not have screwed everything in right because I think More

by Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Noriega
Report | Print
May 07, 2023

Great customer service , very attentive & great communication. Would definitely go back to this same dealership More

by Daiarm9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Report | Print
May 08, 2023 -

Honda of Downtown Los Angeles responded

Hello Daiarm9, DTLA Honda would like to say that we truly appreciate your wonderful acknowledgement in this post. Please feel free to call on us for your vehicle service needs anytime. Drive Safe! Gladys Dealership Guest Relations Manager

May 07, 2023

Great customer service and always willing to help! Will be back for the 4th car! More

by JBRRAVO714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hartman, Emmad Ansari, Jesse IsReal
Report | Print
May 08, 2023 -

Honda of Downtown Los Angeles responded

Congratulations JBRRAVO714, Matthew Hartman, Emmad Ansari, Jesse IsReal and DTLA Honda would like to say that we truly appreciate your wonderful acknowledgement in this post. Please feel free to call on us for your vehicle service needs. Drive Safe! Gladys Dealership Guest Relations Manager

May 07, 2023

Very good Very polarized in that dealership Very polarized in that dealership and care about your people More

by FERNANDOGALLARDO@USCMEDEDU.COM
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
May 08, 2023 -

Honda of Downtown Los Angeles responded

Congratulations FERNANDOGALLARDO@USCMEDEDU.COM, Humberto and DTLA Honda would like to say that we truly appreciate your wonderful acknowledgement in this post. Please feel free to call on us for your vehicle service needs. Drive Safe! Gladys Dealership Guest Relations Manager

May 07, 2023

Always feel comfortable Always feel comfortable never feel pressured always get an answer for my questions More

by JFYOSHY1@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Sonia
Report | Print
May 08, 2023 -

Honda of Downtown Los Angeles responded

Congratulations JFYOSHY1@GMAIL.COM, Sonia and DTLA Honda would like to say that we truly appreciate your wonderful acknowledgement in this post. Please feel free to call on us for your vehicle service needs. Drive Safe! Gladys Dealership Guest Relations Manager

May 05, 2023

Muy amables sus empleados , atentos, eficientes. Lo recomiendo a mis amistades .gracias por todo muy buena ubicación More

by Ana Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Mendez
Report | Print
May 05, 2023 -

Honda of Downtown Los Angeles responded

Hola Ana Flores, DTLA Honda desea agradecerle por este maravilloso post y su reconocimiento a nuestro equipo, apreciamos enormemente sus amables palabras. ¡Conduzca seguro! Gladys Gerente de Relaciones con los Huéspedes del Concesionario

May 05, 2023

This dealership is always fast and efficient when it comes to my oil change. They are good. More

by faltami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Valle
Report | Print
May 08, 2023 -

Honda of Downtown Los Angeles responded

Hello faltami, Honda of Downtown Los Angeles would like to thank you for this wonderful written review, our Team greatly appreciates your acknowledgment. We look forward to being of service to your vehicle future needs. Drive Safe! Gladys Dealership Guest Relations Manager

May 04, 2023

Isaac Castillo was my Sales Representative. His customer service skills were exceptional. I was really surprised and extremely grateful that Isaac worked as hard as he did to get me a wonderf More

by eball43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Castillo
Report | Print
May 04, 2023 -

Honda of Downtown Los Angeles responded

Congratulations eball43, IsaacCastillo and DTLA Honda would like to thank you for taking out time with this review to acknowledge our Team, we greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations Manager

May 04, 2023

Great customer service fast and efficient! No complaints! They washed my car twice because it was really dirty! More

by cljonesss1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
May 04, 2023 -

Honda of Downtown Los Angeles responded

Hello cljonesss1985, DTLA Honda would like to say thank you for acknowledging our Team with this review, we greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations Manager

May 04, 2023

Very accommodating, was able to locate the vehicle I was looking for in a timely manner. More

by EeJOHN483TACE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Gulalie
Report | Print
May 04, 2023 -

Honda of Downtown Los Angeles responded

Congratulations EeJOHN483TACE@GMAIL.COM, Gulalie and DTLA Honda would like to thank you for taking out time with this review to acknowledge our Team, we greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations Manager

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