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Honda Morristown

Morristown, TN

3.2
283 Reviews

4190 W Andrew Johnson Hwy

Morristown, TN

37814

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283 Reviews of Honda Morristown

August 27, 2015

Great Buying Experience! Thanks for all of your help! Scott was great to work with, very helpful! I would recommend others to work with Scott.Thanks for your patience! More

by skeller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shultz, Steven Brooks
August 27, 2015

Great salesman, easygoing atmosphere, not pushy! We actually went to browse and look at the Honda Cr-V, but we fell in love with the crossTour. The price they gave was really hard to beat so we bough More

by janet48449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Petrone Greg Frazier, Rachel Ullery
August 24, 2015

What a great experience!! Our salesman Joe was wonderful. He made the whole experience very pleasant. Jimmy Clark was great to work with in financing and Rachel Ullery was a More

by christine 3445
Recommend Dealer
Yes
Employees Worked With
Joe, Jimmy Clark, Rachel Ullery
Aug 26, 2015 -

Honda Morristown responded

We are glad to hear that Joe, Jimmy and Rachel were able to give you a great car buying experience. Thank you for taking the time to share your comments!

August 22, 2015

Surprisingly pleasant Our thanks to the people we will always remember as the "Dream Team" , Clint Hawk, Rachel Ullery, Jimmy Clark, and Todd Walker. Our apologies if we m More

by akshupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Hawk was our excellent sales consultant. , Jimmy Clark, Todd Walker, Rachel Ullery
Aug 26, 2015 -

Honda Morristown responded

We are glad to hear that we were able to provide such a good Car buying experience for you. Thank you for taking the time to share your comments! If we can help in the future, please let us know.

August 19, 2015

They worked hard to make the deal happen!!! I had a wonderful experience with the staff. Estel Croley was a great salesman and very patient with me. Matt worked hard to get the deal that I wante More

by RCnurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Estel Croley and Rachel, Matt Mozzachiodi
Aug 20, 2015 -

Honda Morristown responded

Thank you for sharing your experience with our dealership! We are glad we were able to help you with your new car purchase. If we can be of assistance in the future, please let us know. Thanks for your business!

August 17, 2015

What a nightmare! We were on vacation when our Odyssey broke down. Honda Morristown was willing to stay late and fix it to get us back on the road. In the end we ended More

by cary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Creech, Alex Ahlgrim, Julia (titling), Rodney Shropshire
Aug 28, 2015 -

Honda Morristown responded

We are very sorry that your buying experience ended up becoming such a frustration. We have grown quickly and are putting in processes and extra staff to help us keep up with the growth. Again, we apologize for the inconvenience to you and your family. We will use your comments to help improve our processes. Thank you for your understanding and patience.

August 16, 2015

Not what they promised I specifically ask for the rain guards to be installed on my van windows. When I got there I was told the truck broke down that had them on their. I a More

by LindaH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rodney Shropshire , Jimmy Clark
Aug 17, 2015 -

Honda Morristown responded

We completely understand how upset you are. Our customer satisfaction team is looking into it now. Please call Andrew Creech if you feel they do not get back to you promptly, or their resolution does not exceed your expectations. We are deeply sorry for this to affect your buying experience. Thank you for you feedback.

August 16, 2015

It was a very good experience What ever they said they came thru with great job. Rodney was very good and the rest of the people was a delight if you ask me yes I would buy here ag More

by Ckirby 7699
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Shropshire
Aug 17, 2015 -

Honda Morristown responded

Thank you for taking the time to give us a review! We are very grateful for your business!

August 15, 2015

Got just what I wanted and sooner than expected. I wanted a 2016 Pilot and had called around. I called to several local dealerships to find one. Definitely the best service and experience here. Treat More

by Pilot lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Hawk, Jimmy Clark, John Wilson , Martin Mozz
Aug 17, 2015 -

Honda Morristown responded

We are glad to hear that you had a good experience at our dealership! Thank you for taking the time to share your comments!

July 24, 2015

Shirley and I are Hispanic I found Shirley to be very helpful and provided me with the appropriate information, as it related, to the service staff. I enjoyed speaking Spanish More

by Andres
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 17, 2015 -

Honda Morristown responded

Andres, Thank you for taking the time to give us a review! We are glad to hear we were able to help!

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