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Honda Cars of Rock Hill

Rock Hill, SC

4.9
811 Reviews

686 Galleria Blvd

Rock Hill, SC

29730

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811 Reviews of Honda Cars of Rock Hill

February 25, 2012

At 77 years of age, and having had a license since I was 16, I have had the experience of buying many cars. My experience with Honda Cars of Rock Hill and Justin Westall was probably the best ever. Justin More

by Kidwells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Westall, Justin Westall
February 22, 2012

This is the 2nd Honda I have bought here. The customer service & service gets an A+. The waiting area is great & location can't be beat. More

by dixiechix43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby
February 21, 2012

This is the second time Ihave been into Honda of Rock Hill to have my car serviced. Also, the second time I have had to wait three hours for an oil change. It is not worth the trouble. The first time I w More

by B_Rock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MM
Mar 05, 2012 -

Honda Cars of Rock Hill responded

Bridget: My apologies that today’s service took longer than expected. We did change the oil, but we also waxed the car for you and cleaned the interior. We typically reserve about 3 hours for this type of service. My apologies if this wasn’t made clear as the vehicle was being checked in. In the future, we are happy to provide you with a ride anywhere within the city limits, or we can provide you with alternate transportation if it is a more extensive repair. For your inconvenience, on your next visit with us to have the exterior protectant reapplied, I will be happy to have the detail shop clean the interior as well at cost to you. Please feel free to contact me directly if I can be of further assistance. Thanks much, Chris Rice Service Manager Honda Cars of Rock Hill 803-366-8161 x 246 Chris.Rice@HendrickAuto.com

February 16, 2012

Very nice facility and comfortable waiting. Responsive and friendly personnel. Took car of service question and problem. Very easy to get appointment and work very wekk with perwone to schedule service. More

by robert123a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
colby simpson
February 14, 2012

Mike Easley was an excellent help. We always enjoy doing business with him. I highly recommend working with Mike. Unfortunately I cannot say the same for Judy Gibson. I felt that we were just a number and s More

by jettanout
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Easley, Judy Gibson, Mike Easley
February 14, 2012

I own a honda primarily for the service I receive from Honda Cars of Rock Hill. I have owned other cars and received very poor car service after the sale. Honda is a great car, but what sells me on the More

by Bill Griffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Most of all members of the service staff Chris, Connie, etc., Connie Underwood
February 14, 2012

This was my first time buying a car. I was nervous and a little overwhelmed. Justin Westall was very understanding and helpful during the decision making process. He wasn't pushy and just laid out the facts More

by akeith00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Westall
February 13, 2012

Al was great. No pushy attitude like I got from a lot of dealers. Just straight to the point and didnt try to put me in anything I really didnt like just to make a sale. Finance team worked every angle to More

by Mouse51180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, Al Laporta
February 11, 2012

I own a 2005 Pilot that was purchased new from this dealership. I have always had excellent service and have never taken "Rosie" to another service center. Even though she has 125,000 miles on her, w More

by philw852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McConnell
February 09, 2012

I stopped by to see what it would cost to have a "brake lamp" problem fixed. I was surprised that the dealership was able to go ahead and fix the problem right then, since it was 4:30 or after when More

by helmsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie, Connie Underwood
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