Honda Cars of Rock Hill
Rock Hill, SC
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821 Reviews of Honda Cars of Rock Hill
When I arrived at my appointment (made 2 days previously on the phone) Chris told me that I had been mislead. I had been told my car would need to be left for 2 days (until Friday or Saturday). Chris told on the phone) Chris told me that I had been mislead. I had been told my car would need to be left for 2 days (until Friday or Saturday). Chris told me that the repair I needed (hail damage) may not be started until Tues or Wed of the following week due to other cars already scheduled for this work. When I explained that this would be an issue for me, Chris re-evaluated the situation and said he would do his best to get my car repaired and back to me by the following Monday. This was acceptable to me. On Friday afternoon, I receieved a call from Chris saying they were able to get my car in and completed faster than anticipated. It was indeed finished in 2 days. THANK YOU, CHRIS! More
All my visits to this dealership have been great experiences. When I first bought my car all my questions were answered and concerns were addressed. All my maintenance visits after the initial buy experiences. When I first bought my car all my questions were answered and concerns were addressed. All my maintenance visits after the initial buy were easy to schedule on-line, scheduled times met, and they are very customer-centric and efficient. More
I rated Honda Cars of Rock Hill with 5 because in all the years that I have done business with them I have always been treated with the best service and quality of work I could expect from any business. I w years that I have done business with them I have always been treated with the best service and quality of work I could expect from any business. I would highly recommend them to any one looking for an excellent dealership. More
Clyde was extremely helpful thru the entire process, I would easily recommend him to friends and family. I purchased two cars ! We are pleased with both of them The car was delivered to me, all of the o would easily recommend him to friends and family. I purchased two cars ! We are pleased with both of them The car was delivered to me, all of the options explained and we could not be happier with the salesman and the dealership. More
I received timely and professional information when I received timely and professional information when purchasing my car. I have bought other cars here and have always been treated well. All departmen I received timely and professional information when purchasing my car. I have bought other cars here and have always been treated well. All departments worked well together to make my purchase painless and enjoyable. I am satisfied with my car and the dealership. More
At Honda of Rock Hill, we did not feel that our business was wanted. The salesman made us feel like every second he spent with us was a wasting his time. We were really wanting the Honda, so we kept looki was wanted. The salesman made us feel like every second he spent with us was a wasting his time. We were really wanting the Honda, so we kept looking despite our experience. When we asked about pricing and trade value, we got nothing. Trade valued 25% below value and nothing for the price. With poor service and pricing, we will not be shopping at Honda of Rock Hill again. More
Dealership will go above and beyond to satisfy customer needs. They have friendly and informative sales people as well as efficient and determined finance people. You never feel that numbers are more imp needs. They have friendly and informative sales people as well as efficient and determined finance people. You never feel that numbers are more important than customer needs. We have purchased many vehicles with this dealership and will remain loyal customers. More
My husband and I were shopping for an Accord Coupe and we dealt with Rock Hill Honda. The sales person kept either promising that they had what I wanted at another dealer and could transfer to Rock Hill or k dealt with Rock Hill Honda. The sales person kept either promising that they had what I wanted at another dealer and could transfer to Rock Hill or kept saying that they would do their best to get it. For 3 days straight we kept receiving the "run-around" from Clyde Avery (salesperson). Finally, after the 3rd day of playing games, my husband and I went with another dealer (and another brand of car) all-together and were completely satisfied. It was like night and day as far as Rock Hill Honda's sense of professionalism. For those of you in the market for a Honda - steer clear of Rock Hill - they're into playing games and I would not recommend them to anyone!!!! More
Did not buy from this dealer because I felt pushed to buy or lease a new car rather than the used car I needed. I just talked to this dealer through Internet and by phone. When trying to browse site, too man or lease a new car rather than the used car I needed. I just talked to this dealer through Internet and by phone. When trying to browse site, too many pop up boxes interferred with my browsing. I am a single parent of teenagers and needed the sales staff to listen to what I needed, not try to sell me a brand new car. More
My wife and I were looking for a Toyota Highlander Hybrid used and we had been searching the area for quite a while to find one. They're very hard to find. I went to the Honda Cars of Rock Hill website and w used and we had been searching the area for quite a while to find one. They're very hard to find. I went to the Honda Cars of Rock Hill website and was surprised to find one (in the color that my wife wanted) present in their inventory. I sent in an information request on the vehicle and got a quick call back from a pleasant sales person who invited me to come into the dealership. When I got there and found that the vehicle was still there, I called for my wife to come take a look at it too. It had a small crack in the windshield, but the General Manager, Cam Stewart, said that they would fix that for free and not charge us anything. Overall, we had a really great experience. We ended up not buying the car because my wife really wanted the 3rd row seat option and that model didn't have it. But everyone we talked to in the dealership was very nice. I'd recommend this to others. More