Honda Cars of Rock Hill

This dealership has serviced our cars going on 9 years. I have never had a bad experience. Always honest and helpful and when i am in the service department i am made to feel that I am very important and I have never had a bad experience. Always honest and helpful and when i am in the service department i am made to feel that I am very important and they take the time to help me. More

This visit was to have installed Door Edge Guards and Cargo Net which I had asked Tim Oakes by phone to order or hold for my next visit. Tim told me the net was on hand and would be held for me, and that Cargo Net which I had asked Tim Oakes by phone to order or hold for my next visit. Tim told me the net was on hand and would be held for me, and that the guards would be ordered and ready the following week. He called later to let me know the guards were on hand and he was looking forward to seeing my the following week, at which time he would also show me some videos on using my navigation system. Tim Oakes introduced me to Tim Chandler who would be seeing to the installation of my accessories. Tim C. was very personable and professional in handling his interaction with me. I must admit that the installation of the two items took longer than I thought it would (though I had no idea how long it should take). The installed price was a little more than I had expected, but I may have misunderstood the prices Tim Oakes had mentioned over the phone. All in all, I am very happy that I purchased a 2012 Accord, and that I did so at Honda Cars of Rock Hill. I can understand why you have won the President's Award 8 times. Since I purchased the oil change package (or whatever it's called) I look forward to bringing my Accord to your dealership for years to come (based on the small number of miles I generally drive per year.) More

This was my first time at this Service dept and was very pleased with the level of Customer service...wait time was pretty quick factoring in a very busy Saturday morning. The customer waiting area and bat pleased with the level of Customer service...wait time was pretty quick factoring in a very busy Saturday morning. The customer waiting area and bathroom were CLEAN and neat - really enjoyed the Keirig coffee too. I will be back again for my next service date. More

We were on vacation and had an air leak in our tire, heading from Rochester, NY to Savannah, GA. This dealership plugged the leak, were very friendly, and didn't charge us anything. We appreciate this, heading from Rochester, NY to Savannah, GA. This dealership plugged the leak, were very friendly, and didn't charge us anything. We appreciate this, as well as the fact that our tires were and are in great shape the rest of the trip. Thank you! The Shulmans Pittsford, NY More

The sales personnel with whom I dealt were very knowledgeable, friendly, and courteous. I believe that the price quoted me was at least good, if not great. The physical plant of the dealership was knowledgeable, friendly, and courteous. I believe that the price quoted me was at least good, if not great. The physical plant of the dealership was very clean and well organized, contributing to my decision to bring my new Honda back (from Charlotte) to the dealership for service. I look forward to working with the people at Honda Cars of Rock Hill to keep my Accord in tip-top condition for many years. More

I went for an oil change. I scheduled an early appointment so I could service my car and get to work on time and I made it before my first meeting. I also stopped by the Parts department to get he appointment so I could service my car and get to work on time and I made it before my first meeting. I also stopped by the Parts department to get help with my key. The battery was dead and I was unable to remove the screw. Teresa was great. She opened the casing, changed the battery and gave me tips to help with me with a crack in the other key casing. The service is always great at RH Honda. More

Hi, I visited this time for an oil change and tire Hi, I visited this time for an oil change and tire rotation and balance. I was in and out in no time and everyone was nice and courteous as usual Hi, I visited this time for an oil change and tire rotation and balance. I was in and out in no time and everyone was nice and courteous as usual. I have been to this dealership a few times in the past and each time they took real good care of me. I was given something to drive to work the next day while they repaired my car and everything went well. For the most part, I plan on having all the service done to my car at this location. Keep Up The Good Work!!!! Thanks, Altemese Turner More

I have been going to Honda to have my car serviced for over 5 years now and have worked with Tim Chandler the entire time. He is great and the reason I won't have my car serviced anywhere but there. I h over 5 years now and have worked with Tim Chandler the entire time. He is great and the reason I won't have my car serviced anywhere but there. I have also started taking a GMC and Ford that we have serviced there because I know I can trust Tim and know he is always looking out for our best interest. You can not beat the service he provides. Also love my Honda! Following the service advice of Tim and Honda my car is awesome I never have any trouble and have over 126,000 miles on it! More

They are extremely efficient & the customer service is excellent. They are concerned with the safety of the car as well as getting my vehicle back to me in a timely fashion. I am always offered the use is excellent. They are concerned with the safety of the car as well as getting my vehicle back to me in a timely fashion. I am always offered the use of a vehicle if the job is going to be time consuming. They deliver my car to me so I don't have to leave work which is very important to me. They also take the time to explain to me what they need to do & why and are very patient. More

Great experience. Worked with me, not pushy or overbearing. Appropriate follow-up time frame. Friendly, informative, listend to my needs/wants. All staff I met were personable. Worked out ever overbearing. Appropriate follow-up time frame. Friendly, informative, listend to my needs/wants. All staff I met were personable. Worked out everything over phone before visit! Great time-saver! Best vehicle purchase experience I have ever had the pleasure of experiencing. Even though this dealership is over an hour drive one way from my location, the travel time spent was well worth it! I tried other dealers in my local area but this dealer beat ten other dealers in my area! TEN! Based on my experience, I have sent the dealership several family and friend referrals and plan on using this dealership in the future. More