Homer Skelton Hyundai

My car was towed in on a Monday. They told me Monday afternoon it wasn’t the battery and they would look at it when they could. On Saturday my boyfriend went up there and was treated They told me Monday afternoon it wasn’t the battery and they would look at it when they could. On Saturday my boyfriend went up there and was treated very rudely by a man in the service dept. then they told him it WAS the battery and they put a new one in and he brought it home. I have bought 3 cars from this dealership and have never had an issue like this. I am not happy at all with this service dept. 6 days to replace a battery … 😡 More

First time using Service Department. From calling in, greeting me when I dropped off car, keeping me informed on progress and releasing my finished car was an enjoyable experience becaus From calling in, greeting me when I dropped off car, keeping me informed on progress and releasing my finished car was an enjoyable experience because of Lexi. She went above and beyond. I didn't have to hunt for my car, it was brought to the front door and a young man handed me my keys . It was raining and he offered to walk me out under an umbrella so I wouldn't get wet. The interior was even warm up for my comfort. Would recommend this dealership because they believe in customer service. More

Really appreciated that a live person answered my call; same in service department. Where other dealers gave me far-out dates, meaning weeks, to get me in to evaluate my problem, Doug gave me the option to same in service department. Where other dealers gave me far-out dates, meaning weeks, to get me in to evaluate my problem, Doug gave me the option to drop it off and he’d do everything he could to get to it in the coming week. His promise was good, and I had my car back five days later. More

The service team works fast and delivery quality service. They also have great customer service. They also have great customer service. More

Staff was very nice and accommodating. Long wait for an oil change without an appointment. Long wait for an oil change without an appointment. More

The service department did a great job keeping me informed about my car. Thank you Doug for taking of my car. informed about my car. Thank you Doug for taking of my car. More

Very professional and accommodating whenever I have brought my car in for service or issues brought my car in for service or issues More

The salesman Will was awesome. He went above and beyond to get me the best deal on my Nissan Rouge. Highly recommend him for your next vehicle. Couldn't have asked for a better He went above and beyond to get me the best deal on my Nissan Rouge. Highly recommend him for your next vehicle. Couldn't have asked for a better salesmen. More

10 years of using this dealership service dept. I have always been super happy with your Service staff. The wait times are not excessive, quality of service is always above Parr. You guys and gal I have always been super happy with your Service staff. The wait times are not excessive, quality of service is always above Parr. You guys and gals Rock! More

I have always been pleased with the service performed. My last service took 2.5 hours for oil change and tire rotation. I live 40 miles away so I have to just wait. I have been told that appointments can My last service took 2.5 hours for oil change and tire rotation. I live 40 miles away so I have to just wait. I have been told that appointments can no longer be set. The service department put a reminder sticker for 7000 miles on next service and I have changer oil and filter every 3750 miles which is what the manual calls for. I questioned the service advisor and he said that it should be 7000 miles. Who do I trust to be correct? More