Hollywood Chrysler Jeep

Adding paint/interior protection to a vehicle to increase profits and arguing it can't be taken off when negotiating is bad practice. Having no proof the products were applied is sketchy at best. Me not walk profits and arguing it can't be taken off when negotiating is bad practice. Having no proof the products were applied is sketchy at best. Me not walking at that point is my bad. But finding out after purchasing the car that the protection package is useless for any car over 80,000 miles is practically fraud. I will be reporting this behavior. Not being forthcoming about this detail to make an extra few hundred dollars for the dealership is disgusting. More

Terrible customer service and useless diagnostic. Had issues with auxiliary battery and was told there was nothing wrong with the vehicle. I diagnosed this myself after the fact. Was promised a 3 Had issues with auxiliary battery and was told there was nothing wrong with the vehicle. I diagnosed this myself after the fact. Was promised a 3 day diagnostic that took 5. Had to call numerous times for updates. They lost my keys when I went to pick up the car. Terrible experience!!! More

I felt over charged for the service. Air filters cost at max )7 dollars , I was charged $65 for 2. and a large shop fee. I brought this car there and had all my oil changes in your fac Air filters cost at max )7 dollars , I was charged $65 for 2. and a large shop fee. I brought this car there and had all my oil changes in your facility. When I question the young lady , telling her my history , she responded by saying " this is what I was trained to do"In all these years I've never had in issues with the services.I was charged A $159 for what? More

Neyma was very helpful and got me the quotes I needed on tires even though I only needed a recall on the jeep. I got the tires with you finally. Thanks. tires even though I only needed a recall on the jeep. I got the tires with you finally. Thanks. More

Was a great experience at Chrysler Ventura dealer from the beginning with my advisor Justin Ponder very kind and knowledgeable about the job I need in my Pacifica minivan, Yanquiel Alvarez did a very prof the beginning with my advisor Justin Ponder very kind and knowledgeable about the job I need in my Pacifica minivan, Yanquiel Alvarez did a very professional job in my van and now is running nice and smooth, so definitely I will go back to your dealer again for service, regards to all. More

The level of customers at this dealer is nothing but trash. Ana when a customer emails you asking you for a phone call, please don't send then one of your worse salesperson that has no clue about selli trash. Ana when a customer emails you asking you for a phone call, please don't send then one of your worse salesperson that has no clue about selling cars or being extremely rude to the point I got rude i hung the phone on him. You on the other hand I can see is on the same level as him. On behalf of the company an apology should have been the first thing coming out of your email. Clearly you don't have any customer service as well. Trust me you will never earn my business. To the clueless salesperson you told to call me hear are some pointers you need. Go get some customer service training! More

Great Service, I came in for an oil change on my 2006 Jeep Wrangler with 54,000 original miles, the service staff are exceptional, they were very polite and welcoming. Service was quick. Very happy. H Jeep Wrangler with 54,000 original miles, the service staff are exceptional, they were very polite and welcoming. Service was quick. Very happy. However I do have one complaint, I took advantage of the dealership’s car wash services, I paid the porter directly, my complaint is the towel used to dry my vehicle was dirty and left streaks on the windshield which made it difficult to see while driving in the afternoon sunlight. Additionally the tire treatment sprayed from the tires onto my black wheel guards and onto the body of my car leaving obvious spots. I haven’t taken any actions to remove the stains but I’m hoping they come off. More

The dealership was clean and the staff were very welcoming. I felt very welcomed at the establishment welcoming. I felt very welcomed at the establishment More

One of the most honest salesman I’ve had the pleasure of working with. Wouldn’t work with anyone else. working with. Wouldn’t work with anyone else. More

The Sales team took control of the process. All I did was pay and sign. They made it seamless. All I did was pay and sign. They made it seamless. More