Hollywood Chrysler Jeep

Great service, Highly recommend them to other people. Very friendly truly great experience. Everyone was very helpful. Very friendly truly great experience. Everyone was very helpful. More

When I purchased an oil change plan they left out that they expire. Went to get the oil changed and couldn't use it even though it still showed I had one left. they expire. Went to get the oil changed and couldn't use it even though it still showed I had one left. More

Neyma was very kind and helpful. She called me once my Jeep was fixed and ready for pick up. She called me once my Jeep was fixed and ready for pick up. More

Neyma was great always letting me know every few days what was the status of my car. Communication is key makes me feel like they really care. Richard Vargas Thank you what was the status of my car. Communication is key makes me feel like they really care. Richard Vargas Thank you More

Douze was awesome and provided me with such great care on the express department. He was very knowledgeable and provided great suggestions for the service of my car. the express department. He was very knowledgeable and provided great suggestions for the service of my car. More

Worst Experience Ever - Avoid Dennis at All Costs I recently visited this dealership intending to purchase a Taycan. I made it clear to the original sales representative that I wanted to avoid wasting recently visited this dealership intending to purchase a Taycan. I made it clear to the original sales representative that I wanted to avoid wasting anyone's time and was ready to purchase that night if we could agree on a total price. After running the numbers, the sales rep informed me that they weren't willing to adjust anything, including dealer fees. Things took a turn for the worse when the manager, Dennis, joined the conversation. From the start, he was dismissive and unprofessional. His first comment was, "Either you've got Porsche money, or you don't." When I explained that I simply wanted to meet at a specific price point that the sales rep suggested was feasible, Dennis became visibly agitated. He sighed loudly, pointed to the financed amount instead of the total price, and appeared to deliberately mislead us. When my brother calmly pointed out that we were asking for a modest $2,000 reduction on a $90,000 car that had been sitting unsold for three months, Dennis responded aggressively with, "Was I talking to you? Are you the one paying for this?" His combative attitude escalated throughout the interaction, and he continued to badger us instead of engaging in a constructive conversation. Even after I tried to diffuse the situation by suggesting a compromise, Dennis slammed the desk, shouted "GOODNIGHT," and stormed off in an unprofessional tantrum. This experience was appalling, and Dennis's behavior completely undermines the reputation one would expect from a luxury car dealership. I strongly advise anyone to avoid working with him if you value respectful and professional customer service. More

Everyone was great from start to finish. They were busy and didnt treat me like they were (hope that makes sense). Will be back i was satisfied including the price of everything. I wishe They were busy and didnt treat me like they were (hope that makes sense). Will be back i was satisfied including the price of everything. I wished i got everyone's name. Thank you More

The staff were great and worked with us to get the jeep into my price range and find the model and package I needed and brought it from Miami Lakes. into my price range and find the model and package I needed and brought it from Miami Lakes. More

Great experience. Chris was able to provide the Service we needed to keep our on road. Thank you. Chris was able to provide the Service we needed to keep our on road. Thank you. More

My car got stuck at the Seaport Christian was amazing. He kept us informed as to what was going on. He even asked us to keep in contact with him to make sure that we got home safely. Unfortunately, the de He kept us informed as to what was going on. He even asked us to keep in contact with him to make sure that we got home safely. Unfortunately, the dealership was not able to figure out what was wrong with the car however they really did try their best to do soChristian is an amazing employee and he deserves to be recognized as such More