Hollywood Chrysler Jeep

I was not pleased at all with the service representatives and how I was treated. and how I was treated. More

They had my truck for 20 days. It only had 1000 miles on it. You can't get anyone on the phone to tell you what is wrong with it or when it will be ready. Every time they said it w It only had 1000 miles on it. You can't get anyone on the phone to tell you what is wrong with it or when it will be ready. Every time they said it would be ready by end of the day it was another problem. You think after having it for so long they could've returned it clean but no. It was dirty my drivers seat fully reclined all my windows down radio on a station I don't have programmed and protein bar wrappers on my floor. I was excited about owning my first Jeep and this completely robbed me of that experience. The sales department made the purchase flawless and also assisted me in getting a loaner vehicle which I don't know what I would have done without. The service department needs an overhaul and needs to learn what exceptional customer service is because they have no clue. If you need to take your vehicle here be prepared to show up in person for updates for they do not answer their phones. I also suggest taking pictures of the speedometer fuel gauge and interior and exterior of the vehicle per previous comments left. I do plan on making a visit to hopefully speak with someone in management regarding my experience in hope of getting some answers and reassurance of better service in the future. For now this is a very solid negative rating! More

Great experience Excellent tech and sales advisor. Would definitely recommend this dealership to my friends and relatives Would definitely recommend this dealership to my friends and relatives More

Bought my Jeep Gladiator here. Fair Price, Great Test Drive, Federico was very helpful and allowed me as much time as I needed. Fair Price, Great Test Drive, Federico was very helpful and allowed me as much time as I needed. More

Leslie was great and very helpful and professional in everything he did to help me get the car I needed in the short time frame I needed it in everything he did to help me get the car I needed in the short time frame I needed it in More

No pressure. Everyone knew their job. Allen in finance was not pushy but fare. Henry did a great job on his first day. Everyone knew their job. Allen in finance was not pushy but fare. Henry did a great job on his first day. More

Bobby was very helpful and honest. He was efficient and helped us select our new car. I highly recommend Bobby and Hollywood Chrysler Jeep. They are knowledgeable and not pushy. They w He was efficient and helped us select our new car. I highly recommend Bobby and Hollywood Chrysler Jeep. They are knowledgeable and not pushy. They were easy to work with. More

Job well done! ! Quick ad accurate service and a nice waiting area. This makes fifteen. ! Quick ad accurate service and a nice waiting area. This makes fifteen. More

Bought my third Grand Cherokee from Hollywood Jeep always great experience alway buy from Leslie great experience alway buy from Leslie More

I had the most horrible experience in my lifetime. Avoid this dealership they are unprofessional Avoid this dealership they are unprofessional More