Hollywood Chrysler Jeep

Melissa at the body shop was great responding to all calls and answering questions. Kalie at express service is prompt in answering questions and letting you know what will take place. Very profession calls and answering questions. Kalie at express service is prompt in answering questions and letting you know what will take place. Very professional, but at the same time not stand offish. More

Great everybody was present and nice. I’ll make sure that I recommend you guys to all my Relatives I’ll make sure that I recommend you guys to all my Relatives More

Response time wasn’t great - buyout information wasn’t confirmed with bank. Took 5 weeks for check to get to us bank and I still don’t have a resolution confirmed with bank. Took 5 weeks for check to get to us bank and I still don’t have a resolution More

Extremely rude - unreliable. The manager named Miguel was extremely stereotypical and even got i to a yelling match with me. Very demeaning and unpleasant people. Everyone wants The manager named Miguel was extremely stereotypical and even got i to a yelling match with me. Very demeaning and unpleasant people. Everyone wants to fight and makes you feel awful for wanting to buy a car. Worst process - nothing like I’ve experienced before. Not even a congratulations after signing papers instead they said “at least we got it done”. More

The service department has been good to me for 15 years! ! Thank you Brandon for always going out of your way to help me with my Jeep. ! Thank you Brandon for always going out of your way to help me with my Jeep. More

If there was a way to give negative ratings, I would. This is the worst dealership in south Florida. The Service will take weeks. They won't give you a loaner until "after they diagnose the vehicle" (the This is the worst dealership in south Florida. The Service will take weeks. They won't give you a loaner until "after they diagnose the vehicle" (their actual words). So you won't have a car while they waste time doing nothing for days. You can't get service members on the phone. I've actually had to uber in just to speak to someone after I dropped my car off. This has happened on two separate occasions. Avoid this place at all costs. You want a jeep? Get it anywhere else and service it anywhere but here. It took 3 weeks to fix "a temperature gauge" issue in my car. They had the part for a week now and finally after calling for the service manager multiple times, it's fixed. Only had the car for a year or so now. What a joke. AVOID. DO NOT BUY HERE. DO NOT SERVICE HERE. More

I brought my car in because of an oil leak. The leak has not been fixed. My car is still tripping Oil at the same spot. please contact me via phone to get this resolved ASAP. I request that you The leak has not been fixed. My car is still tripping Oil at the same spot. please contact me via phone to get this resolved ASAP. I request that you guys fix the oil leak and give me my car back with no oil leak problem More

often no - one answers the phone when you push the button for the service dept. 3 times we gave a message to a live worker to find out about are vehicle with no call back. for the service dept. 3 times we gave a message to a live worker to find out about are vehicle with no call back. More

She was a great service advisor, she kept in contact with me all the time and let me know what was going on with my recall me all the time and let me know what was going on with my recall More

Hard to reach employees all the time and time and time and time and time and time and time More