Hollywood Chrysler Jeep

They did what they were supposed to to without adding a ton of extras which was great. It did take longer than expected and I was by myself but the waiting area was comfortable and they did update me when ton of extras which was great. It did take longer than expected and I was by myself but the waiting area was comfortable and they did update me when I went out to check on it. It is kinda crazy that they charge for a tire rotation when you’re getting a full synthetic oil change and alignment. I would use them again for my Jeep More

Overall the experience was good. The service advisor Stacy Ann was knowledgeable. Not only disappointment with the dealership was that a thermostat for my vehicle was not in stock an The service advisor Stacy Ann was knowledgeable. Not only disappointment with the dealership was that a thermostat for my vehicle was not in stock and was on backorder anywhere from 4 to 6 weeks. The dealership was unable to provide me with any guidance in this matter. More

Great experience 10 of 10 super professional and friendly . I went to this dealership first since is the largest one in Broward and I believed I did the right choice . I went to this dealership first since is the largest one in Broward and I believed I did the right choice More

Armando gave us great service and showed us the exact vehicles we wanted to see vehicles we wanted to see More

All my questions and concerns were answered and was given a thorough review of the diagnostics performed to my Jeep after the service. I was appreciative that my service tech came by and discussed personally a thorough review of the diagnostics performed to my Jeep after the service. I was appreciative that my service tech came by and discussed personally what my next visit needs would be. As a long time customer those little things mean alot. More

It gives me great pleasure to mention that I am very satisfied with The service received at your location . satisfied with The service received at your location . More

My experience at the dealer was fair. What came after was aweful I have had my Car now for a year. I work at at Dealership myself. The general manager at the time helped my with my purcha What came after was aweful I have had my Car now for a year. I work at at Dealership myself. The general manager at the time helped my with my purchase due to the fact I was in the business. the Nightmare begins after purchase when my trade in was not payed off for 3 months. NOT 1 CALL FROM FINANCE TO LET ME KNOW THERE WAS A 40$ DIFFERENCE IN THEIR PAY OFF NUMBER AND ACTUAL PAYOFF AMOUNT.... The credit union sent back the payoff check with instructions to the dealer to send correct amount and noone thought to reach out to me to either pay the 40 dollar difference or figure this out... I got a letter in the mail from credit union about 2 missed payment that has now been put on my credit and Ive attempted to get this fixed with dealer multiple times and I get no help. I asked for a letter admitting fault so I can send to credit bureau and get this cleared off My credit not to mention I had to pay an additional 1400$ in late fees and such to finally get the car payed off ..... Manager since then has been promoted and told me in txt he no longer has time to deal with this problem and since passed me off to the nem manager who I cant even get to text me back...THIS IS UNACCEPTABLE AND WILL NOT BE TOLERATED.... COST ME 1400$ and 100 Points on my credit ....... More

The service was good and they were done with the car in a reasonable amount of time reasonable amount of time More

They go out of there way to take care of you, I will not take my vehicle anywhere else. Jorge has been helping me from the start. Thank you again take my vehicle anywhere else. Jorge has been helping me from the start. Thank you again More

Neyma does not answer her phone . Communication issues. I called many times . When I went to pick up the car. It was not ready ! Communication issues. I called many times . When I went to pick up the car. It was not ready ! More