Hinshaw's Acura

I brought in my 2005 TL to have the headlight angle turned down. It took them three separate apointments to get it decent. I then Brought them my 2001 MDX to copy a key. They would not do it because it turned down. It took them three separate apointments to get it decent. I then Brought them my 2001 MDX to copy a key. They would not do it because it was in my wifes name. A locksmith did it for me in 12 minutes. I don't mind the 26 mile drive, I don't mind the ridiculous prices. But, I mind the Horrible Customer Service. Will never shop with hinshaw's acura ever again. P.s Once you paid for the car, sales staff no longer knows you More

I will definitely recommend Hinshaw's and Keith Jackson. I purchased my MDX 8 months ago and my husband just purchased his second TL. Both had positive experiences when dealing with Keith. He was very knowl I purchased my MDX 8 months ago and my husband just purchased his second TL. Both had positive experiences when dealing with Keith. He was very knowledgable, professional, courteous and friendly. We are also very pleased with the service department. We love the courtesy loaner car that's available when your car is being serviced. My husband and I are loyal Acura owners and loyal Hinshaw's customers. Thanks, Keith! More

Hinshaw's Acura made the transaction process easy and painless. Keith Jackson was a wonderful sales representative and I would recommend him to all. He was personable and knew his stuff! painless. Keith Jackson was a wonderful sales representative and I would recommend him to all. He was personable and knew his stuff! More

We had a great experience buying our new Acura TL at Hinshaw's Acura. Keith Jackson was very professional and knowledgeable about his product. He was efficient and informative. We loved our previous TL Hinshaw's Acura. Keith Jackson was very professional and knowledgeable about his product. He was efficient and informative. We loved our previous TL and expect to love our new TL even more. We highly recommend Keith and Hinshaw's Acura. More

I have been bringing my car into Hinshaw's Honda in Auburn for several years and have always been treated very well. The service has been excellent. Auburn for several years and have always been treated very well. The service has been excellent. More

Wait was OK. Clean waiting roomto andi good coffee and dougnut. Frien.dly people. Short wait for 30000the check up. Enjoyed my stay with salesman of past. dougnut. Frien.dly people. Short wait for 30000the check up. Enjoyed my stay with salesman of past. More

Eric was professional and polite when calling. He gave me the details of the areas that were not at specifications. He then explained what could be done and how much each item would cost. me the details of the areas that were not at specifications. He then explained what could be done and how much each item would cost. More

We have been clients (and fans) of Hinshaw’s Acura for many years and are overdue in submitting a review in support of them. We bought our first Acura because of Acura’s reputation for excellence and we many years and are overdue in submitting a review in support of them. We bought our first Acura because of Acura’s reputation for excellence and we were not disappointed. We have continued our relationship with Hinshaw’s Acura because the service team is so outstanding. Kelly leads the team that includes some of the finest technicians we have worked with. We have a 1999 vehicle that has over 220,000 miles on it thanks to the care given it by the crew in the back, thanks Cliff! We have two more vehicles that we take to Hinshaw’s Acura on a regular schedule for maintenance and we fully expect these vehicles will make the 220,000 mark as well. George, Eric and Mike are always available to answer our questions, schedule our appointments (sometimes at the very last minute!) setting up loaner cars for us, tracking down an obscure part and following up with a phone call to make sure our visit was satisfactory. I really appreciate taking in a dirty car that needs an oil change and in no time leaving Hinshaw’s Acura with a shiny clean, vacuumed car. Full service, indeed! Kelly and his service team always take the time to do things right. We appreciate that and we appreciate them and we know you will, too. The Hill Family More

Since I bought my MDX 5 + years ago and my previous MDX purchase from Hinshaw Acura I have always preferred using their service department even though I could go to closer places to my home to service my c purchase from Hinshaw Acura I have always preferred using their service department even though I could go to closer places to my home to service my car. The service people are friendly and knowledgable. I like that they clean your car & give out free loaner cars while getting service. More

Always very happy with service. Love getting into a clean car. Eric is always very helpful and always keeps me well informed . The car is always done on time car. Eric is always very helpful and always keeps me well informed . The car is always done on time More