Hinshaw's Acura
Fife, WA
Filter Reviews by Keyword
By Type
798 Reviews of Hinshaw's Acura
Mike was vey helpful when I brought my car in for service with a shattered moon roof. He was helpful with the insurance by calling the agent and faxing the info needed. He suggested that I might like the ne with a shattered moon roof. He was helpful with the insurance by calling the agent and faxing the info needed. He suggested that I might like the new same model car much better and took me right out to the showroom to explain why. I ended up buying the new car, Thank you. More
I have purchased 4 cars from Hinshaws and always have had a terrific experience. David Ajibade is a happy, knowledgeable, non pushy salesman. Everyone else from the finance guys to the service guys exhibit a terrific experience. David Ajibade is a happy, knowledgeable, non pushy salesman. Everyone else from the finance guys to the service guys exhibit top notch professionalism. I highly recommend Hinshaws for sales as well as service. Oh, and the Acura brand has won me over...I have 2 Acuras and a Honda. More
The customer service I received was excellent, the employee was very patient and accomodating he answered all my questions on the vehicle and gave me a good deal for the car, overall, I am very satisf employee was very patient and accomodating he answered all my questions on the vehicle and gave me a good deal for the car, overall, I am very satisfied with the services I received and willing to do more business with the dealership More
Hinshaw's Acura believes in "service." Hinshaw's Acura believes in "service." What that means in practice is that they will always accomodate your schedule, give you a loaner care if Hinshaw's Acura believes in "service." What that means in practice is that they will always accomodate your schedule, give you a loaner care if you need it, and even tell you about online specials in order to reduce the price of the service (if you are a regular, they're give you the special price without the coupon). The manager, Kelly, takes a personal interest in you, and is always willing to hear what you have to say. Friendly atmosphere, too, with coffee, cookies, and TV.. More
Love Hinshaw's Acura and will continue to go there because of their superb customer service! Devin Arndt was a great help, always available for questions, and helped me find the perfect car! because of their superb customer service! Devin Arndt was a great help, always available for questions, and helped me find the perfect car! More
We have worked with Service Manager, Kelly Stallcop, for our vehicle service for the last 20 years. The reason we purchase our vehicles from Acura at Fife is because of the outstanding customer service of K our vehicle service for the last 20 years. The reason we purchase our vehicles from Acura at Fife is because of the outstanding customer service of Kelly and his team. They are knowledgeable, prompt, experienced and go out of their way to make our vehicle service a positive experience. We have referred many colleagues and friends to Acura primarily due to the quality customer service we have consistently experienced throughout the years. Dan and Sheryl Schwartz Puyallup, WA More
Between my wife and I we have purchased 5 cars from this dealership. While our experience has always been great here, David Ajibade has knocked it out of the park; and in fact has sold us our last 3 cars. dealership. While our experience has always been great here, David Ajibade has knocked it out of the park; and in fact has sold us our last 3 cars. Not only does he work with us to make sure we choose the right car for us personally; but he goes out of his way to get us a great deal and ensures all our questions are answered completely. He even programmed our cell phones into the hands-free system. Our experience with the Service Department has always been a positive experience as they are always very professional and friendly. They do an excellent job and go out of their way to take care of their customers and make sure they feel well-taken care of. I appreciate their consistency over the years in service level and would recommend this dealership to everyone. I know I can always count on them! More
I have used dealer service departments for 56 years. The service department at Hinshaw's Acura is by far the best I have ever encountered, Kelly Stallcop and his sevice advisors are knowledgeable, friendly, service department at Hinshaw's Acura is by far the best I have ever encountered, Kelly Stallcop and his sevice advisors are knowledgeable, friendly, and make sure you always understand what needs to be done to the vehicle and what the cost of the service will be. I normally wait during the normal service, and if it will take a longer time I am always offered a loaner vehicle. We have owned our Acura MDX for 13 years, and thanks to the folks at Hinshaw's Acura it still drives like new. It has always been serviced at Hinshaw's Acura and always will be. Bob & Sharon DeLorenzo 3088 Ridge View Pl. DuPont, WA. 98327 More
We have been working with Kelly and his Team at Hinshaws Acura for over 14 years. Kelly ensures that his department is always friendly, knowledgeable, and Customer focused. When we enter the service area Acura for over 14 years. Kelly ensures that his department is always friendly, knowledgeable, and Customer focused. When we enter the service area we are always treated well, like family and we get excellent service for the car and can always depend on quality service and advice regarding our Acura. Our Acura is over 14 years old, with over 200K miles on it. Because of the service we receive we trust our Acura to go anywhere, any time. Thank you Kelly and Team !! More
My rating given is because Devin at Hinshaws Acura and his team made every effort to be sure that the customer was satisfied and that a fair transaction was made. They were willing to work with the many his team made every effort to be sure that the customer was satisfied and that a fair transaction was made. They were willing to work with the many scenarios of financing and and do what it took to make a sale. More