Hinshaw's Acura

Fabulous service department. Very honest, fast and professional. They treat me with respect. Car is always done right and it gets washed and vacuumed. I always bring my Honda and Acura here for servic professional. They treat me with respect. Car is always done right and it gets washed and vacuumed. I always bring my Honda and Acura here for service. More

Wonderful experience. Devin is a great sales man, consistent but not rude. I was very pleased with his suggestion. I purchased my second acura yesterday. I recommend this lot to EVERYONE! consistent but not rude. I was very pleased with his suggestion. I purchased my second acura yesterday. I recommend this lot to EVERYONE! More

When most people dread going into the dealership for service, Service Manager Kelly Stallcop and his Service Advisors Eric, George and Mike make the experience so much better. The welcoming smiles, the service, Service Manager Kelly Stallcop and his Service Advisors Eric, George and Mike make the experience so much better. The welcoming smiles, the friendly "hellos", the service department employees always make sure our problems are taken care of. Once my wife left our vacuum cleaner in the trunk of service loaner we were in when we picked up our car, we called Kelly and he went out to the car and got our vacuum out and put it in his office until the next day. We are on our 3rd Acura now and Kelly the service department always have taken great care of us. More

Purchasing a car has never been at the top of my Fun list. But I have to say, my experience with Hinshaw's Acura and Devin, (my salesman) has changed my attitude towards the process of purchasing a list. But I have to say, my experience with Hinshaw's Acura and Devin, (my salesman) has changed my attitude towards the process of purchasing a car. Devin gave me breathing room when it came to deciding on which TL SH AWD I was going to purchase, and the professionalism of Devin and the team, made it a Great and actually Fun experience. Devin, I LOVE my new car!!!!!! Thank You! More

This is why I gave the review that I did because as soon This is why I gave the review that I did because as soon as my husband and I drove in we were attended to. Information wanted was given, all efforts This is why I gave the review that I did because as soon as my husband and I drove in we were attended to. Information wanted was given, all efforts to take care of us was given. Our experience over all was great, We would tell others of our good experience and we ourselves would come back again. thanks april wennerlind More

Devin Arndt and the Sales manager Derrick Martin were AWESOME!! We came in for service originally and were not entirely sure we were even going to buy a car. We had spoken to Devin at a prior visit for AWESOME!! We came in for service originally and were not entirely sure we were even going to buy a car. We had spoken to Devin at a prior visit for service and was impressed by his professionalism, friendliness, and knowledge of the various models of cars. When we came back for service this time it was like running into an old friend when he (Devin) came up to my wife and I and we started talking about the possibility of purchasing a new car. When we were undecided about which car to buy, whether new or used and I don't know how many test drives and questions, Devin was always patient with us, if he did not know the answer he knew where to find it. Derrick even looked up the competitors lease options on a Honda! When we could not find the color combination of the MDX we wanted Derrick went out of his way and found one in Bellevue and Devin went to pick it up while we went home and emptied out all the stuff from our trade-in. When we got back to the dealership the car was just arriving in and going to get detailed. Ed Johnson the finance manager was friendly and eased us through all the paperwork and answered all of our questions when they came up. Two thumbs up for the Hinshaws Team! More

Meeting the staff Mike, Todd, Mark. & Brandon were all approachable & knowledgeable. The enviorment very "Family Friendly". Brandon especially took alot of time with us. Making us feel comfortable wi all approachable & knowledgeable. The enviorment very "Family Friendly". Brandon especially took alot of time with us. Making us feel comfortable with our purchase. A lot of patience!! We thank you , Bob & Nita Morrison More

Kelly and his staff do a fantastic job of taking care of customers. I give all 5 ratings simply because of the professionalism, quality of service, outstanding value for what work I have gotten done and fi customers. I give all 5 ratings simply because of the professionalism, quality of service, outstanding value for what work I have gotten done and finally, the follow through by Kelly and his staff ensuring I am a satisfied customer. HIGHLY RECOMMENDED More

I was greeted as soon as I walked in the door by George. After letting him know I was going to wait for my car to be serviced he invited me to enjoy a cup of coffee and some cookies while I waited in the wa After letting him know I was going to wait for my car to be serviced he invited me to enjoy a cup of coffee and some cookies while I waited in the waiting area. After a short wait the service manager Kelley came to let me know my car would be ready soon and that they were going to wash it for me before they brought it up for pick up. I had my car back in less time than I was expecting and it was clean both inside and out. It was a great service experience. More

Kelly Stallcup and his staff provided an exemplary service of my Acura. I have been a client of this dealership for some time and continue to be amazed at the professionalism and example set for how service of my Acura. I have been a client of this dealership for some time and continue to be amazed at the professionalism and example set for how a service department should be run. Thanks to the staff and techs for keeping my car running flawlessly. I have given this rating because I have always been treated with respect and have always been provided with outstanding work by the staff on my my car. More