Hinshaw's Acura

Management is condescending Got an Acura that was nor properly detailed night of purchase. Was told I would get a full detail after tint was applied to windows. Waited and waited Got an Acura that was nor properly detailed night of purchase. Was told I would get a full detail after tint was applied to windows. Waited and waited at dealership while it was supposedly detring detailed. It was quite obvious that it was not detailed. General Managee senda a standard e-mail about wanting and being available to help. This is also bull. More

Very Satisfied Of Our Purchased Just bought a used 2007 Honda Pilot at Acura Hinshaw Fife Wa., with such comfortable ease feelings. The vehicle we choose to purchased was like new wh Just bought a used 2007 Honda Pilot at Acura Hinshaw Fife Wa., with such comfortable ease feelings. The vehicle we choose to purchased was like new when we saw it at their lot. The vehicle is in great condition and drives very well. We are very happy! Helen was our sales representative who took care of us with utmost respect, friendliness and knowledge, throughout our long ordeal of searching for the right vehicle. She answered and coordinated all of our questions professionally. So if anyone out there thinking of purchasing a new or used vehicle, please ask for Helen. Helen! we appreciate your help and goodness you have conveyed to us. God bless! Aloha, Noel, Carol More

Second car, second good experience Bought our first MDX through David Ajibade and just picked up our new 2016 MDX with his help. Thoroughly professional with unmatched follow up. No d Bought our first MDX through David Ajibade and just picked up our new 2016 MDX with his help. Thoroughly professional with unmatched follow up. No doubt as to where we'll go next time and with whom we will deal. More

2015 TLX I just purchased a 2015 TLX. Vivian Aguon was my saleswoman and it was a great experience. Comfortable, friendly, quick, and easy and got me a great d I just purchased a 2015 TLX. Vivian Aguon was my saleswoman and it was a great experience. Comfortable, friendly, quick, and easy and got me a great deal! More

Service department visit I recently took my 2011 TSX to Hinshaw Acura Fife service dept. to have the brakes inspected. They identified the issue as worn rear pads and recommen I recently took my 2011 TSX to Hinshaw Acura Fife service dept. to have the brakes inspected. They identified the issue as worn rear pads and recommended replacement. I can't say enough about their great communication and professionalism the service dept demonstrates! These guys understand how important it is to provide top quality service subsequent to purchasing a vehicle! I would recommend Hinshaw Acura to anyone that is seeking a completely satisfying car ownership and dealership experience. More

Great sales experience I bought a used GMC Suburban from Hinshaw's Acura. Helen was my sales woman and it was a delight working with her through the entire purchase process I bought a used GMC Suburban from Hinshaw's Acura. Helen was my sales woman and it was a delight working with her through the entire purchase process. She did everything in her power to make the sales processes smooth and even went out of her way to deliver the vehicle to my home when I was not easily able to pick it up myself. I will gladly refer Helen and Hinshaw's to anyone interested in purchasing a new or used vehicle. As a note of interest, my first car a 1983 Honda Civic was purchased by Hinshaw's Honda in Auburn and my experience way back then was as good as this. It looks like they found a winning formula and have not strayed the course. More

Excellent Service Department Kelly, George and the entire service staff are the most helpful, knowledgeable, and professional in the industry. Always willing to go above and beyo Kelly, George and the entire service staff are the most helpful, knowledgeable, and professional in the industry. Always willing to go above and beyond in taking care of thier customers. They are highly recommended! More

Great customer service David Ajibade was excellent and made my time there a great experience! The whole team was very helpful and thorough. I will definitely come back to th David Ajibade was excellent and made my time there a great experience! The whole team was very helpful and thorough. I will definitely come back to this dealership. More

great Devin was great to work with he was courteous and knowledgeable the buying process was smooth the dealership was clean and organized and I felt comfor Devin was great to work with he was courteous and knowledgeable the buying process was smooth the dealership was clean and organized and I felt comfortable More

David Ajibade, Derek, Kelly, and Cliff are a fantastic team! We have purchased a few used Acuras over the past 12 years from Hinshaw's Acura and have always been pleased with the service. We finally purchased ou We have purchased a few used Acuras over the past 12 years from Hinshaw's Acura and have always been pleased with the service. We finally purchased our first brand new car from David Ajibade this week and can't say enough good things about the experience! They worked with us to get the best deal and the car is exactly what my wife has been looking for. They have customers for life and we will be back to buy more cars in the future. Kelly and Cliff work in the service department and are an excellent team at meeting our service and repair needs. A couple of our cars now have over 200,000 miles and they help keep them running. More