Hinshaw's Acura

Fair, easy and stress free experience This is my 2nd lease from Hinshaw's Acura, and I couldn't be happier with the experience. Everyone I worked with took time to listen and answer my qu This is my 2nd lease from Hinshaw's Acura, and I couldn't be happier with the experience. Everyone I worked with took time to listen and answer my questions, and treated me with courtesy and respect. Most of all they clearly care about their customers more than making a sale. They understand that moving vehicles is incidental to taking care of people. There is no pressure to make a deal right away and they are fair. Julia and Young reached out to me to ask what I wanted to do when the lease on my TL was up, and listened carefully to my needs then gave expert advice. Ed made the financing process smooth and hassle free. Can't wait for my next vehicle! More

Amazing!!! This is the 5th vehicle I have purchased from Hinshaws Acura in the past 5 years. I have sent several of my friends and family members to Hinshaws an This is the 5th vehicle I have purchased from Hinshaws Acura in the past 5 years. I have sent several of my friends and family members to Hinshaws and could not be more pleased. The outstanding service we received from our salesman David Ajibade and the attention received from the sales manager is beyond all expectations. I will continue doing all my business with Hinshaws and Mr. Ajibade. More

Outstanding Personal Service I recently purchased a new Acura MDX at this dealership after shopping other places. Mark Baughman was sincere about meeting my needs and listening to I recently purchased a new Acura MDX at this dealership after shopping other places. Mark Baughman was sincere about meeting my needs and listening to my concerns. It was a very smooth process from financing to the introduction to the service department. I've been in professional sales for over thirty years and I know about outstanding personal service. Mark and his staff provided that for me for and two more people that I was able to refer to him since my purchase. If you are serious about purchasing a new or used Acura then this is the dealership and these are the people you need to be talking to. More

Easy and stress free Andrew and Devin were both very professional and made my car buying process easy and stress free. Would highly recommend doing business with them. The Andrew and Devin were both very professional and made my car buying process easy and stress free. Would highly recommend doing business with them. The process took a while but it was well worth it. More

Recent car purchase Devins the man. He was flawless when helping me decide this large purchase. I will surely be coming back! I have also been there for service as well a Devins the man. He was flawless when helping me decide this large purchase. I will surely be coming back! I have also been there for service as well and it went swell. Ryan More

Wonderful experience It was an awesome experience, as Helen worked hard with me and my family to get the best deal on an amazing car that our family really loved. She was It was an awesome experience, as Helen worked hard with me and my family to get the best deal on an amazing car that our family really loved. She was always smiling and willing to go the extra distance to ensure our family was happy and got the best deal. Thank you. More

SERVICE Kelly and his service group have done a wonderful job for Patty Emry and I. I recommend them for all your service needs. Best Regards, Patty Emr Kelly and his service group have done a wonderful job for Patty Emry and I. I recommend them for all your service needs. Best Regards, Patty Emry and Larry Kraus More

Service excellent! Purchased 2013 RDX 3 years ago from this dealership and unfortunately though a brand new car, came without wheel key. Good fortune that I did not nee Purchased 2013 RDX 3 years ago from this dealership and unfortunately though a brand new car, came without wheel key. Good fortune that I did not need it until now but Parts dept made it right and provided me with the correct one at no charge. Better yet, the young man who helped me this morning offered to have Service look at the slow leak experienced in the tire and fixed everything free of charge, with a smile and very pleasant demeanor. I wish I had gotten his name as he deserves recognition. I was back on the road quickly with limited disruption to the day. I have had other work done here on this car and my previous car, also an Acura, and the staff are always pleasant and helpful. Great customer service! Will continue to come back! More

SERVICE WITH A SMILE PROFESSIONAL COURTEOUS GREAT STAFF QUALITY WORK GOOD PRICE GOOD COR DIAL SURROUNDINGS COMFORTABLE WAITING AREA WITH COFFEE HIGHLY RECOMMENDABLE BEEN D PROFESSIONAL COURTEOUS GREAT STAFF QUALITY WORK GOOD PRICE GOOD COR DIAL SURROUNDINGS COMFORTABLE WAITING AREA WITH COFFEE HIGHLY RECOMMENDABLE BEEN DOING BUSINESS WITH HINSHAWS FOR A LONG TIME GREAT PLACE TO DO BUSINESS More

Salesman Devon Arndt was the chemistry that made this new ca Two other Dealers were atempting to beat the deal. Devon came through with honesty and excellent answers to all my questions. My wife loved her 2013 Two other Dealers were atempting to beat the deal. Devon came through with honesty and excellent answers to all my questions. My wife loved her 2013 MDX all the extra fafrey featuresdold it. More