Highline Imports Inc.

I would like to say Highline Imports is a great dealership and will definitely recommend it to other friends. My experience working with Jimmy Adams made my car shopping experience much more satisf dealership and will definitely recommend it to other friends. My experience working with Jimmy Adams made my car shopping experience much more satisfying. Thank you all for your service and patience!! More

Even if I did not buy my car as of yet......I am 2 Months away. I wanted to say that Jimmy treated me with the most professional yet laid back attitude! He made me feel confident yet secure that I was at the away. I wanted to say that Jimmy treated me with the most professional yet laid back attitude! He made me feel confident yet secure that I was at the right place to buy my next car, truck or SUV!! I appreciate customer service like he and Highline Imports Provided! I will def. buy from Jimmy and Highline! More

This dealership should not be trusted! The salesman (Jimmy Adams) misrepresented the condition of the vehicle we purchased, costing us over $1000 in repairs within 30 days of purchase. When I called hi (Jimmy Adams) misrepresented the condition of the vehicle we purchased, costing us over $1000 in repairs within 30 days of purchase. When I called him to complain. We were "disconnected" - can't say for sure that he hung up on me but I couldn't reach him again afterwards, and he never called me back. Mr. Adams told us he was throughly familiar with the vehicle, and asked us to trust him to be our "eyes and ears" on the condition of the vehicle. We discovered less than 30 days later that the vehicle needed substantial repairs, which could not have been missed by a trained professional. I'll take the blame for not having it checked out independently, but don't make the same mistake I did. Jimmy Adams will tell you whatever it takes to get you out the door, but don't expect him to stand behind it after he has your money! More

Saw their ad for a lamborgini. So I called and was told he was busy with a customer and he would call back. I never heard back so I called back later that day. Wasnt very impressed with his attitude. Spend he was busy with a customer and he would call back. I never heard back so I called back later that day. Wasnt very impressed with his attitude. Spending $140,000 and getting an unfriendly attitude doesnt mix. I called the following Monday to maybe deal with another sales person and found out he is the manager. Terrible way to do business. Then to top it off they are not selling the car because the owner has not found a new one... Why post a car not for sale? Very unprofessional!!! More

I have owned 3 used cars before, and the experience at Highline Imports was by far the best!! They offered CarFax info without asking for it, they explained my vehicle inside and out, and not to mention Highline Imports was by far the best!! They offered CarFax info without asking for it, they explained my vehicle inside and out, and not to mention I was in and out in an hour or less! I've never had a process go so short and smoothly! It went sooo quickly that I can't even remember everyone who helped me! I will be back and I have already started spreading the word! I traveled from Ga to purchase with Highline Imports and I will do it again in a heartbeat!!!!!! More

Overall my experience with Highline Imports was the best experience I've had so far with any car dealership. Their professionalism and desire to help was incredible. I would highly recommend this dealership experience I've had so far with any car dealership. Their professionalism and desire to help was incredible. I would highly recommend this dealership and their sales associates to anyone that's in the market for a new car. More

Working with Jimmy was a pleasure. I had been looking for a late model RX350 and Jimmy found the color exterior and interior i wanted. I financed a small amount and it was quick and easy at a great rate for a late model RX350 and Jimmy found the color exterior and interior i wanted. I financed a small amount and it was quick and easy at a great rate. Excellent service and very friendly. More

I wouldn’t buy an orange from this dealership. I I wouldn’t buy an orange from this dealership. I purchased an Acura from these guys in February. When looking at the car, I immediately brought a I wouldn’t buy an orange from this dealership. I purchased an Acura from these guys in February. When looking at the car, I immediately brought a few things to their attention and made it clear I was not interested if they could not fix them. A busted fog lamp, no navigation disc, a spot of paint missing on the rear bumper and worn out foam on the driver's seat bolster. I asked SEVERAL times to make sure these items would be taken care of. I sold my trade to CarMax because they offered me more and Highline argued, as a small dealer, they could not match what CarMax offered. That seemed perfectly reasonable to me. The salesman and I discussed a price prior to me leaving the dealership to sell my car. Upon my return, I was informed the salesman misspoke and the ACTUAL price of the vehicle was $1,000 more than we’d agreed and they wouldn’t take a penny less. Frustrated, and without a vehicle, I was eager to close the deal and put it behind me. At closing, they typed all of the aforementioned items into a “We Owe” agreement (which is an absolute joke). Before leaving, I made an appointment to bring my car in, before work, for the repairs and was told several times, by more than one person, a loaner car would be available. When I arrived, I was told all of the loaner cars had been loaned out. I had a friend take me to work. When I came back in the evening, only the fog lamp had been replaced. I was told the seat padding could not be replaced unless the seat itself was replaced and that was not something they were going to do because the vehicle was purchased "as-is," despite MULTIPLE conversations I had with the dealership prior to purchasing my vehicle. They recommended taking it to Acura and having it replaced under the vehicle warranty. They also began trying random nav discs, attempting to find one that worked in my vehicle. They ended up having to order one. I called each week for a month trying to get the disc. Finally, I stopped by the dealership and was told the owner was out of town and the disc was locked in his office and it would be the following week before I could get it. The next week, I dropped my vehicle off for them to install the disc, and touch up the paint on the bumper. They installed the disc, but still did not paint the bumper. Shortly after, I received a letter in the mail from the dealership, with the owner’s card attached, inviting me to share my experience online and call the owner’s cell phone with any problems. In a final attempt to right of all that has gone wrong, I called the owner and left a voicemail asking him to return my call about my experience. I never heard back from him. I ended up paying to have my seat and bumper fixed and would sooner walk to work than purchase another vehicle from this dealership. More

Jason went out of his way to make sure we were taken care of from beginning to end while purchasing a vehicle. There were some minor issues with completing some repairs, but upon reaching out to Jason, he we of from beginning to end while purchasing a vehicle. There were some minor issues with completing some repairs, but upon reaching out to Jason, he went out of his way to personally handle the scheduling and approval process. His interaction with us, and his personable demeanor made for a wonderful buying experience and I would recommend Highline Imports, specifically Jason Shaw, to anyone who is looking to buy a late model import vehicle. More

From the first day I walked on to the car lot, I had nothing but great service from Tyler. I communicated with Tyler for a week as to when I would be back. I returned a week later to purchase my 2007 nothing but great service from Tyler. I communicated with Tyler for a week as to when I would be back. I returned a week later to purchase my 2007 Infiniti G35X. Tyler never was pushy as most sales man are, he was straight with me from day one and kept me informed about my financing. Once I started the process of all the paperwork, the entire financing staff were very informative, communicating with me about my credit, loan terms, etc. They were very quick and didn't make me sit at the dealership all day long. The entire process was only 2 1/2 hours and 30 minutes of that was getting my new car detailed and ready for me to drive!!! Buying a car can be stressful, but EVERYONE at your lot was great and I would buy another car again here again. I will be referring people here in the future and will for sure send them straight to Tyler!! Thank you all so very much!!!! More