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Highland Park Ford Lincoln

Highland Park, IL

4.6
753 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 753 reviews

April 26, 2026

Good job always Highland Park has been a great place to go for service all the years that I have had fords More

by Willie P
Recommend Dealer
Yes
Apr 29, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 25, 2026

So, I paid $220 for a new battery & the second day that I tried to start the car, it wouldnt start, I’m out $220 Something is draining the battery. I had to pay $160. X 3 to get it jumped twice & buy a ju More

by PKENNE203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who spoke with
Apr 28, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Highland Park Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please reach out to us at (847) 433-7200 when you can so we can address this situation directly. Thank you and have a great day.

April 24, 2026

Great jop. .. Nice atmosphere friendly people , professional and on time job was done acceptable price... More

by AL1LIMO
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 28, 2026 -

Highland Park Ford Lincoln responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 24, 2026

Called to see wait time for oil change at Quick Lane. Quoted 90 minutes. Arrived 5 minutes later and told 3 hours! Left car, waiting room overcrowded- literally no seat available More

by stp3237
Recommend Dealer
No
April 24, 2026

Mike in service also Mike in parts department are my favorite people, they always treat me very nice they have great personalities and very knowledgeable More

by Premier
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hedrick
Apr 27, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2026

Great place to go for buying and servicing my car. Excellent, friendly,experience service department and pricing is great too. More

by hbutl6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in parts department was very helpful 👌🏾
Apr 27, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2026

I asked them to have the invoice on my name Mikhael Attaallah , i have 41000 points that are about to expire , i wanted till use them, i explained that and they still charged my driver . More

by mikhaelelbank
Recommend Dealer
No
April 22, 2026

Good only for oil change, never do their job on time. They took 9 days to fix the stater issue. More

by Asif Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam George
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Highland Park Ford Lincoln responded

Hello Asif, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Highland Park Ford. Please contact Chris Fanella in our Service Department at (847) 433-7200.

April 21, 2026

Provided good communication about timing and wait time due to number of customers ahead of me. Explained what work was done and what extra steps needed to be taken in order to complete all the necessary p More

by Christof
Recommend Dealer
Yes
Employees Worked With
Christopher Fanel?
Apr 27, 2026 -

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

April 20, 2026

Quick and fast Quick and fast Quick and fast Quick and fast Quick and fast Quick and fast Quick and fast More

by Kmorgan14
Recommend Dealer
Yes
Employees Worked With
Gavino Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavino Mora
Apr 24, 2026 -

Highland Park Ford Lincoln responded

Hi, we are so happy to read such a great review about Highland Park Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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