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Heritage Toyota

S. Burlington, VT

4.9
4,286 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,286 reviews

January 16, 2025

Buying a new car can feel overwhelming, especially as a woman, but Joe Mount quickly put me at ease with his genuine and focused approach to helping me make the best decision. He was kind, patient, and inc More

by Sharon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Heritage Toyota responded

Sharon, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new Toyota, and that he was able to help navigate all the available options and find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 15, 2025

I have bought 3 cars over the last 30+ years from Heritage. This recent experience with Colby was by far the best experience I've had. I appreciated his attentive but low-pressure approach - he was More

by gail.vogt2010
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Colby Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Heritage Toyota responded

Gail, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years! We are pleased to hear that you have continued to enjoy working with our team, and that your recent shopping experience with Colby was yet another smooth and enjoyable one. We look forward to seeing you in the service department when it's time for your new Toyota's first scheduled maintenance visit, Until then, safe travels!

January 15, 2025

Always good to deal with Heritage, and Adam was very helpful finding the right car for us and guiding us through the final purchase process. More

by nkterrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 14, 2025

I had a great experience with Adam, he took the time with a very informative test drive and was able to answer all my questions/concerns. Follow-up communication was also excellent, the dealership is 2 hours More

by Dan_Shelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Heritage Toyota responded

Dan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Tacoma, and that he was not only able to help find the perfect truck to fit your needs, but also that he made sure you were completely comfortable with all of it's features before you took it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 12, 2025

Lindsey was very easy to work with and did a great job communicating throughout the whole lease process. She was responsive to my questions and timely with her answers. More

by stevehale_77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Heritage Toyota responded

Steve, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 11, 2025

The sales staff were knowledgeable and generally helpful but were not always available to answer my questions about the operation of the car and the functioning of the various switches, buttons plugs and mo More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamish Hunter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden in service and Rob in finance
Jan 13, 2025 -

Heritage Toyota responded

Peter, Thank you for taking the time to share your feedback - We are pleased to hear that overall, you enjoyed working with our team to shop for your new Toyota. We also appreciate knowing where your experience was less than perfect, so that we may make sure our training and processes are up to the quality of excellence we strive for. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

January 08, 2025

We thought Joe Mount was Great. He explained things well and made us feel very at home. We appreciate a no xx kind of guy. I felt well taken care of and at ease. We will recommen More

by Sharon Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Heritage Toyota responded

Sharon, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new Toyota, and that he was able to answer all your questions to find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 08, 2025

Frankie came highly recommended by our past sales guy, Rob Ploof (in finance department now). Frankie was attentive, presented with a no pressure attitude, was able to multi task, and was an informative s More

by Sam1018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Heritage Toyota responded

Sam, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and Rob to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 07, 2025

Lindsey was great to work with when looking for a new car! She was very enthusiastic, energetic, and genuine in wanting to help me find what I was looking for. Lindsey was very knowledgeable on the car a More

by Lauracm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Heritage Toyota responded

Laura, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that she was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 07, 2025

I've had a great experience working with Frankie. I first approached Heritage online to inquire about some certified used Tacomas/Tundras, and Frankie was assigned to me as a salesperson. Without hes More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Heritage Toyota responded

Paul, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie, and that he was able to help find the perfect new Tacoma to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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