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Heritage Toyota

S. Burlington, VT

4.9
4,375 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,375 reviews

April 01, 2025

Heritage Toyota provided an extraordinary experience from start to finish. I was not expecting a dealership to be so fun! More

by Kait E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Heritage Toyota responded

Kait, Thank you for taking the time to share your feedback, and congratulations on your new Sienna! We are so glad to hear that you enjoyed working with Colby and our team, and that they were able to help you take home the Toyota of your dreams! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 01, 2025

It was such a pleasure working with Adam and the rest of the H team. Very personable, extremely helpful and always have the customers best interest in mind More

by Taylor.gingras20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Heritage Toyota responded

Taylor, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 01, 2025

The car we got is great but the staff were not. We saw someone test driving the car we were buying after we’d already made a deal and were waiting on the paperwork, not a huge deal but then when we More

by Horsegirl27
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Adam Safford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with Adam and our team was anything less than perfect. We would appreciate the opportunity to learn more, so that we may both address your concerns about the condition of your vehicle at the time you took it home, and ensure that our processes and protocols are up to the standards of excellence we strive for. With this in mind, we would like to invite you to contact out General Sales Manager, Conor McQuade. He can be reached directly at (802) 865-8223, Thank you again for your feedback, and we look forward to hearing from you

March 31, 2025

Colby was fantastic to work with. We were looking for a very specific vehicle, and Colby kept an eye out on our behalf for over four months, checking in regularly and letting us know More

by Charlie H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Heritage Toyota responded

Charlie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Colby to shop for and bring home your new Tacoma, and that everything went smoothly for you through out the process. We hope your new truck was worth the wait! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tacoma!

March 31, 2025

Adam was great to work with. Very open to listening to our needs, and wants, and not pushing things on us. The only complaint that we have is the add-ons we ordered didn't come More

by adamandcandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Heritage Toyota responded

Adam and Candy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new 4Runner, and that he was able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 31, 2025

Joe helped me get my first car, and not only did he make the process as smooth as possible, he also went above and beyond and helped me figure out car insurance! More

by Jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Heritage Toyota responded

Jake, Thank you for taking the time to share your feedback, and congratulations on your first car! We are so glad to hear that you enjoyed working with Joe to shop for your new Honda, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 31, 2025

I bought my first car from Joe about 2 years before me writting this, i was devestated when my car ended up getting totalled, due to life continuing to move forward, i was jumping on any chance i could to More

by thomasmount0526
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Heritage Toyota responded

Thomas, Thank you for taking the time to share your feedback - We are so glad to hear that your first experience working with Joe was a memorable one, and that it led to you working with him again to find Toyota #2 (despite the unfortunate circumstances!). We are pleased to hear that once again, everything went smoothly, and we look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 30, 2025

It was great working with Lindsey. She was very knowledgeable and pati. Plus she shares a love for dogs. Thank you for all of your help, Lindsey! More

by BrittanyC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Heritage Toyota responded

Brittany, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 29, 2025

All of the people we encountered at the Heritage dealership were kind and helpful. It was a positive experience overall. Seth Giffin was great to work with. He was thoughtful and honest about the c More

by rebeccamajoya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Heritage Toyota responded

Rebecca, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth to shop for your new Toyota, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 29, 2025

Sales Rep Lindsey Rendall worked with us on the purchase of an EV and she directed us towards the highly rated RAV4 Plugin Hybrid. She took the time and care to walk us through all aspects of the car buyi More

by Alinuta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new RAV4, and that she was able to make sure the process went smoothly for you from start to finish! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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