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Heritage Toyota
S. Burlington, VT
4,388 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,388 reviews
March 05, 2016
Great experience Very helpful staff- worked hard to find us the deal we needed. Answered all questions and treated us great! Will return for any subsequent purchases- Very helpful staff- worked hard to find us the deal we needed. Answered all questions and treated us great! Will return for any subsequent purchases- worth the trip! More
by MaryBL
March 02, 2016
I wouldn't shop anywhere else! Marc really listened to what I wanted in a car and what my budget was. Then he took the time to find exactly what I needed and had the car ready for Marc really listened to what I wanted in a car and what my budget was. Then he took the time to find exactly what I needed and had the car ready for me to test drive when I arrived at the dealership. I never felt any pressure to look at a car that would not meet my needs. This is the second car I have leased from Heritage Toyota and the experience has never been anything but amazing. Travis walked me through the paper work at just the right speed and answered all of my questions. He made sure I had all of the necessary coverage and did not pressure me to purchase any additional products. More
by Maura J.
February 29, 2016
fast, fun, done The entire Heritage Toyota experience was great. I was given all the facts, figures, time, to make my purchase decision. I've been a longtime Tacoma The entire Heritage Toyota experience was great. I was given all the facts, figures, time, to make my purchase decision. I've been a longtime Tacoma owner. It's a great product . More
by Bill Swett
February 29, 2016
Best sales experience! Angus was very welcoming and helpful the first time we met him, and was wonderful to deal with through the whole sales process. Definitely worth the t Angus was very welcoming and helpful the first time we met him, and was wonderful to deal with through the whole sales process. Definitely worth the travel for us. More
by Mel1
February 29, 2016
Great service and nice people My dad and I both bought new tundras from Heritage Toyota and we both had great experiences. If your interested in a vehicle contact Mark Halliday, My My dad and I both bought new tundras from Heritage Toyota and we both had great experiences. If your interested in a vehicle contact Mark Halliday, My dad and I both went trough him and couldn't be happier! Very friendly people to work with. I even had my dog with me and one guy brought him out water. They go above and beyond for their clients and its shows. More
by Tylerb94
Employees Worked With
Marc Halliday
February 28, 2016
suited to my needs After a terrible experience with Volkswagen, Chuck made our transition into a Toyota worry free. He listened to me about my families needs and gave us After a terrible experience with Volkswagen, Chuck made our transition into a Toyota worry free. He listened to me about my families needs and gave us the car we needed. I appreciate his sincerity and assistance after such a horrifying prior experience with Volkswagen. More
by M.G
Employees Worked With
Chuck Heingartner
February 27, 2016
Top in Class and service Wonderful buying experience! Low pressure atmosphere, professional and excellent customer service. Rob Ploof and Megan Terry are simply awesome. We wa Wonderful buying experience! Low pressure atmosphere, professional and excellent customer service. Rob Ploof and Megan Terry are simply awesome. We walked away feeling comfortable about our decision and knew we were working with a dealership who stands behind their product. Highly recommend! More
by Jason and Shawn
February 27, 2016
From start to finish...superb customer service! Shawn Carpenter rocked it! He was straight forward and got us exactly the car we wanted within the monthly payment we wanted to pay! Thanks! Shawn Carpenter rocked it! He was straight forward and got us exactly the car we wanted within the monthly payment we wanted to pay! Thanks! More
by Cheryl and Erik Joslin
February 24, 2016
Maintenance Service In for 10,000 mile service. Excellent service, very professional and courteous. In on time and out in minimum of time. Tom (service rep) made the In for 10,000 mile service. Excellent service, very professional and courteous. In on time and out in minimum of time. Tom (service rep) made the service visit extremely pleasant. More
by ebg
Employees Worked With
Tom, Tom Kulhowvick
February 23, 2016
Straightforward, fast, friendly service Shawn Carpenter was able to get me into the vehicle I wanted, for the price I want, and did so in an efficient, personable manner. The whole feel of t Shawn Carpenter was able to get me into the vehicle I wanted, for the price I want, and did so in an efficient, personable manner. The whole feel of the dealership is clean, professional and customer oriented. More
by Michelle
Employees Worked With
Nick Zagres, Shawn Carpenter
