Heritage Toyota

Excellent customer service My vehicle needed emergency service as the alternator was failing. Dana Lawrence kept me informed of the vehicle needs and was able to get my car fix My vehicle needed emergency service as the alternator was failing. Dana Lawrence kept me informed of the vehicle needs and was able to get my car fixed and back to me in a timely fashion. More

purchased a previously owned SUV Mark assisted us with this purchase. He was calm, organized and always available. His approach was pleasant, relaxed and considerate. He allowed us to Mark assisted us with this purchase. He was calm, organized and always available. His approach was pleasant, relaxed and considerate. He allowed us to ask questions and take our time. More

Amazing Experience! I went to Heritage Toyota hoping to lease a new car to get myself out of my 2010 RAV4. After speaking with Marc, he was so helpful and explained every I went to Heritage Toyota hoping to lease a new car to get myself out of my 2010 RAV4. After speaking with Marc, he was so helpful and explained everything down to the detail. Marc worked so hard and went above and beyond to help me get into a nice, new car, at a price that I was comfortable with. I can't say enough nice things about my experience. If you're looking for a new car, I highly highly recommend going to Heritage Toyota and sitting down with Marc! You won't regret it! :) More

Amazing Experience, Very Happy With My New Car I can’t say enough about how amazing my experience at Heritage Toyota. In the past, working with other dealerships, buying a car was stressful and it I can’t say enough about how amazing my experience at Heritage Toyota. In the past, working with other dealerships, buying a car was stressful and it always just felt like a race to financing. I admit, I started looking at cars online and in the lot after hours to get a feel of what I wanted for fear of being hassled. After deciding I would like to look further into the Toyota Yaris iA I went online to calculate the price of my trade in. I received a very nice email from Nick McCarthy. I responded with a few (not so standard) questions I had about the iA and he was kind enough to do some research and call me to discuss what he knew and what he had found, he referred me to some great websites for further reading, and when I inquired about a test drive he set up a time for me to come in and timed it so my old car could be evaluated for it’s trade in value at the same time. When I came in I was greeted kindly and introduced to Shawn who would be assisting me with my test drive and answering more of my questions. We sat down and were able to talk to Shawn while another employee was kind enough to get us some water. After getting to know myself and my husband a little bit we started talking about what we wanted in a car, he assured me the iA would be a good match and we decided to go for a test drive. He made the test dive easy and fun while talking to us about the features as the topics came up in conversation, at no point did it feel awkward or like a sales pitch and my husband and I were able to talk amongst ourselves without being constantly interrupted. I loved the car and decided to talk about it alone before moving forward, we were assured that it would be fine if we didn’t want to move forward right away and were not pressured to move onto financing at all. We decided to go for it, but to our disappointment the car I wanted was not on the lot. Shawn was able to get the car we wanted delivered within 30 minutes from their offsite lot despite the fact that it was already past 7!! Once we approved of the car, we started financing. We were able to finish the application, however, it was late (past closing) and we had to finish up the following day. Nick Zagres contacted me the following morning with the news I had been approved and gave me a list of documents needed to complete our application. I was clearly nervous, but he was kind and kept things light-hearted before diving into terms, payments, and warranties. He made the whole process easy and overall stress-free. Once done, Shawn was even there despite being his day off to make sure I knew my new car inside and out before leaving. He even helped me set up the Bluetooth before I left, and made sure I knew every way to contact him if I had any problems or concerns. This is my first ever NEW car, and I couldn’t be happier with it, or my experience buying it. I will definitely continue to come here for all my vehicles in the future!! I truly appreciate that everyone I worked with was so kind, helpful, and patient when working with me. I had no plans on buying right away, and made that clear from the start. I honestly feel like they were very respectful of that. I was always being reassured that I could take my time, go home if I wanted, and that there was no rush. Ultimately that is what made me so comfortable to purchase, and I’m extremely happy with my brand new car! More

Good experience every time The whole team did amazing!! This is second time I have purchased a Toyota with Heritage. They continue to do a truly exceptional job. They met my buy The whole team did amazing!! This is second time I have purchased a Toyota with Heritage. They continue to do a truly exceptional job. They met my buying needs and provided outstanding service. I would highly recommend them to anyone looking for a Toyota! More

Great experience despite not buying We went to Heritage to look at tacomas, and both our visits were exceptional thanks to our agent, Angus Gunn. He was knowledgeable, friendly, extremel We went to Heritage to look at tacomas, and both our visits were exceptional thanks to our agent, Angus Gunn. He was knowledgeable, friendly, extremely helpful, and very professional throughout our entire experience. We ended up finding a better deal elsewhere, but I plan on taking our new vehicle to heritage for its regular maintenance based on our exceptional experience! More

New Tundra fast and easy Chuck showed me the trucks available. Spent a hour or so viewing and negotiating.. a few emails and a call, I drove away with a new tundra.... Very h Chuck showed me the trucks available. Spent a hour or so viewing and negotiating.. a few emails and a call, I drove away with a new tundra.... Very happy, Would highly recomend... More

Truck of My Dreams When i decided to finally buy the truck of my dreams there was only one guy i trusted to make it happen...#chuckyfromstowe He guided me through the When i decided to finally buy the truck of my dreams there was only one guy i trusted to make it happen...#chuckyfromstowe He guided me through the process of us building it. I never heard the word NO and he never once tried to sell me something. It was always we can make that happen. Chuck made it happen. He even went out of his way to pick up after market wheels and tires i ordered from a shop clear across town. Did i mention I live on the East End of Long Island, NY. I easily could have went to the dealership 20 miles away from me but they don't have CHUCK! Chuck is like the big brother a guy could want! Thanks for everything Chuck. Cheers, Brendan Davison More

Just What I Wanted !!! Went to Heritage knowing that I wanted a Highlander lease. Chuck was great going over the leasing options, quickly locating the vehicle of my choice Went to Heritage knowing that I wanted a Highlander lease. Chuck was great going over the leasing options, quickly locating the vehicle of my choice as far as color choice, options and closing the deal . The total experience at Heritage was excellent. Tom Cummings. More

Willing to work for you This is our second purchase in 10 months and there is a reason why. Shawn is real and relatable. Working with him and Connor helped us stay close to This is our second purchase in 10 months and there is a reason why. Shawn is real and relatable. Working with him and Connor helped us stay close to our budget. Always feel like family here. Shawn worked hard to find the perfect fit for us and we deeply appreciate his dedication. We will certainly be back in two years for that Toyota truck of our dreams. Thanks to Shawn, Connor, and the whole Toyota team. More