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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

August 14, 2017

Thanks Chuck for a great experience! Chuck Heingartner made the entire process a great experience. In the past I would cringe at the thought of having to go car shopping, but Chuck made More

by Tracy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 15, 2017 -

Heritage Toyota responded

Tracy, That is fantastic! So glad to learn that Chuck made sure your purchasing experience went smoothly. Thank you for posting! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2017

Very Satisfied Laz went above and beyond to meet our needs. He was patient and understanding. The sale was not about his commission it was about our satisfaction. I More

by Curtis and Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Aug 14, 2017 -

Heritage Toyota responded

Curtis & Starr, We appreciated your kind words about Laz! It's fantastic that he provided such a stellar purchasing experience. Thank you for choosing Heritage Toyota! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2017

Best Car Buying Experience with Laz! Laz helped us pick the perfect car for our family (Rav 4) and was plesent timely and a pleasure to work with. I have referred my friends and parents More

by DanF86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Aug 14, 2017 -

Heritage Toyota responded

Dan, That's excellent! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2017

Laz is a terrific salesman! Laz could not have been more accommodating to us. Every question we had was happily answered. I had a specific used car in mind and he made sure it More

by Maureen I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Aug 14, 2017 -

Heritage Toyota responded

Maureen, Thank you for posting. It's very nice to hear that you enjoyed working with Laz. We appreciate your business. #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2017

Alex was the best! My wife Madelyn and I purchased a 2015 Toyota Tacoma with Alex today! It was a great experience at the dealership! Alex was super helpful with us, he More

by BenjaminRauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bushey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TobiTtyler, Jim Lash
Aug 14, 2017 -

Heritage Toyota responded

Benjamin, It's fantastic that Alex was so helpful! We appreciate you taking the time to write a review. Thank you for your very nice recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 11, 2017

Beyond expectation My car was to have some small routine fixes plus registration. Turns out it needed new brakes AND the service area was busier than usual so that I wa More

by biketravel50
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Aug 11, 2017 -

Heritage Toyota responded

We appreciated this detailed review! It's fantastic that Tom made such an effort to get the work on your car completed as quickly as possible. Dealing with unexpected repairs can be frustrating. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 10, 2017

Bad tires It was a great experience at Heritage yesterday getting my tires replaced. Ryan Allen was great helping me to get this completed. Thank you very much. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Aug 10, 2017 -

Heritage Toyota responded

Rich, Thank you for posting! Glad to hear Ryan was so helpful. Hope you're riding much smoother on your new tires! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 10, 2017

Quality Service Dave kept us abreast of the maintenance required for our Prius. Let us know that the brakes needed work on for the vehicle to pass the State Inspecti More

by jsjoachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ptak
Aug 10, 2017 -

Heritage Toyota responded

We appreciate you posting. Glad that David kept you informed of your car's maintenance needs. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 10, 2017

Awesome Customer Service I bought my car at Heritage but had been having it serviced at another dealership because it was closer to me. After two very negative experiences wit More

by Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Aug 10, 2017 -

Heritage Toyota responded

Lindsay, That's fantastic! I'm so glad we could help you out. Thank you for giving us another try! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 10, 2017

Dealing with Laz was a great experience! Laz is a no pressure salesman! He was attentive to our needs without being pushy. His friendly personality and welcome smile was what drew us to him! More

by Marilyn14
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Aug 10, 2017 -

Heritage Toyota responded

Tina, What a nice review! Thank you for posting. It's wonderful that Laz has been so helpful. #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

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