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Heritage Toyota

S. Burlington, VT

4.9
4,286 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,286 reviews

December 01, 2017

Excellent Experience with Tacoma Purchase Working with Chuck to purchase a Tacoma was an absolute breeze! By far the best experience that I have ever had at a dealership. Chuck listens, and he More

by Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 04, 2017 -

Heritage Toyota responded

Ross, Thank you for this very nice recommendation of Chuck. It's wonderful that he provided such an excellent purchasing experience. Enjoy your new Tacoma! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2017

Excellent customer service Many compliments to Tom! He provided excellent customer service when my Corolla needed extra work done, going above & beyond to find a replacement pa More

by VTshopper55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 04, 2017 -

Heritage Toyota responded

Glad to hear that you received excellent service from Tom! We appreciate you posting a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2017

Certified Pre Owned Tacoma Purchase Excellent I drove 6 hours to buy a used Tacoma from Chucky. I have purchased 8 vehicles from him and would never buy from anyone else!! He goes above and beyond More

by Karnot802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Dec 04, 2017 -

Heritage Toyota responded

Wow! Thank you for making the trip to do business with Chuck at Heritage Toyota! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 01, 2017

my new tundra search and capture!! My search started in September when I first met Derek. I was looking at a late model Certified Tundra. I looked hard and Derek stayed with me throug More

by jpecor
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Dec 04, 2017 -

Heritage Toyota responded

Thank you for your kind words about Derek! I'm glad you enjoyed working with him. It's great to learn that he made the extra effort to make sure that you found the vehicle that is right for you. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2017

Great service! Everyone is pleasant, efficient and helpful, including counter folks, shuttle drivers, and customer support. The waiting area is clean and birght. Tha More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, I don't remember the specific names
Dec 04, 2017 -

Heritage Toyota responded

Sue, Thank you for posting. It's fantastic that you have received such top notch service from all or our staff! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2017

Amazing experience getting my Rav 4 I cannot express enough gratitude for all the help and attention from Alex Bushey to my husband and I as we went in to buy our Rav 4 a couple months b More

by Katpatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heritage Auto
Nov 30, 2017 -

Heritage Toyota responded

Kat, Thank you for your kind words about Alex and the rest of our team! It's fantastic that they made sure your purchasing experience was so stellar. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 29, 2017

A positive experience We found Derek to be informative and courteous. Since we live out of the area (and it was a very busy time), Derek was willing to change his schedule More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lash
Nov 30, 2017 -

Heritage Toyota responded

Dave, We appreciate you taking the time to share your thoughts. Thank you for making the trip to buy your car at Heritage Toyota. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 29, 2017

Sales Experience was great Our sales experience with Derek Blood was terrific. He stayed on course, looking for exactly what we asked him for, and trying to back into the price More

by cjbenoit
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2017 -

Heritage Toyota responded

It's wonderful to learn that Derek went above and beyond to make sure to find you a vehicle that meets your driving needs and your budget. We appreciate you taking the time to write a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 29, 2017

Great experience I worked with Casey Morrow on my purchase of a 2018 RAV4 Hybrid. He was knowledgeable about the car and accommodated my needs. I had a few bad experie More

by ChristineVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2017 -

Heritage Toyota responded

Christine, We appreciate this very nice review. It's excellent that Casey was so helpful in finding the right vehicle for you. Thank you for your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 28, 2017

Marc was the perfect salesperson for our family We needed a new family car. Marc helped us find the best sienna for our family. He was patient, informative, kind, and not pushy. He took a da More

by Sarah L. Hibbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Nov 30, 2017 -

Heritage Toyota responded

Sarah, It's wonderful that you enjoyed working with Marc. We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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