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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

October 05, 2017

Excellent Cuatomer Service Matt was professional, friendly, helpful, called me when the car was ready for pick up and had checked on the cost and needed repair for the alignment More

by Ms.Pizzazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
Oct 06, 2017 -

Heritage Toyota responded

Ellie, It's fantastic that Matt made sure that your service visit went so smoothly! We appreciate you sharing your thoughts on Dealer Rater. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 04, 2017

Great customer service My wife and I were very pleased with the personal service given by Alex. Over the course of several days we test drove a RAV4 and then we're able to s More

by Chad Herschel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bushey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2017 -

Heritage Toyota responded

Chad, It's fantastic that you liked working with Alex. We appreciate you sharing your experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2017

Flexible Shawn and the Sales team worked very hard to find the vehicle that would suit me needs and still fit my wallet. Took my needs very seriously. More

by Briani34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Oct 03, 2017 -

Heritage Toyota responded

It's fantastic that Shawn and the rest of them team made purchasing a vehicle a positive experience. We appreciate you posting. Enjoy your new vehicle! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2017

Found me the perfect vehicle I had very specific needs in terms of vehicle and price. Derek Blood found me just the right car at the right price. Very happy! More

by sgco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Rodriguez
Oct 03, 2017 -

Heritage Toyota responded

Thank you for posting. Glad to hear that Derek was so helpful in finding the right car for you. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 02, 2017

Professional and friendly I worked with Alex and Jim and both were professional and friendly and great to deal with. I would recommend both. Alex was prompt with follow-up qu More

by Kathy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bushey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lash
Oct 03, 2017 -

Heritage Toyota responded

Kathy, It's great to hear that liked working with Alex and Jim. Thank you for your recommendation. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2017

Very pleased with the personal interaction. It was a pleasure doing business with Derek, very personable and not overly pushy. Kept in touch with us to keep us up dated on when new Hybrids would More

by Michael n benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Heritage Toyota responded

It's fantastic that you enjoyed working with Derek and that he did such a great job of keeping in touch without bothering you too much! We appreciate you sharing your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2017

New RAV4 for Lisa When we pulled into the dealership Alex was outside looking to make a deal. We got out of our Camry and asked Alex if he wanted to sell a car. His ans More

by Rav4lisa2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bushey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lash
Oct 02, 2017 -

Heritage Toyota responded

So glad that you liked working with Alex! It's fantastic that he made sure that the purchasing process was straight forward and efficient. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 26, 2017

Great Service Once again I am very pleased with the service provided by Heritage Toyota. I never hesitate to take my car there knowing that they will do a good job More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Sep 26, 2017 -

Heritage Toyota responded

Marsha, That's great to hear! Thank you for your kind words about our service department. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 23, 2017

Excellence is where the bar has been set. Over the past few weeks we had started looking at the Tundras. We found Jason over at Heritage through a few friends who have bought from him in the p More

by Christopher Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Sep 25, 2017 -

Heritage Toyota responded

Christopher, What a great review! We appreciate you taking the time to include so many details. It's wonderful that Jason, Christine and the rest of the team did such a fantastic job helping you find the truck that is right for you. #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

September 22, 2017

great experience! Chuck has been incredibly helpful to me and this is the second car I have bought with his assistance. Efficient, knowledgeable, flexible, understands More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Sep 25, 2017 -

Heritage Toyota responded

Sue, Thank you for the nice recommendation of Chuck! Glad you enjoyed working with him. We appreciate your business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

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